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- You create a recall of type CDBM (VSS Recall).
You can create a recall manually by using transaction Edit Recall (WTYRCL) or, more usually, the recall is triggered via the interface. If the latter is the case, you can edit the recall manually later on the basis of repair instructions. Enter the following data:
- General information and header data:
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You must list vehicles with their individual vehicle identification numbers (VINs). You cannot use intervals. For more information, see SAP Note 932947. |
- Documents:
You can attach further documents, for example repair manuals, by using functions provided by the Document Management System (DMS). Select Business Document Navigator to do this.
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At this point in time, the recall is read and displayed dynamically; it has not yet been stored in the vehicle database. |
2. You check the recall.
When you create a new service order for a specific vehicle, the system checks whether open recalls relevant to this vehicle already exist. If so, the memo pad displays a list of these recalls; from this list, you can branch to the recall data and to attachments for the recall, for example, repair instructions.
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