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2. Create a service order of type YBS4 (the one set in /PACG/ECM_SCTD – VSCTD - Service Call types definition: Overview and Detail) and release it.

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3. Observe how no idocs of type /PACG/ECM_ITYPE_SCALL_TASK are sent.

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Info

See other examples of time tasks creation and assignment:

'Use time tasks’ act. type for conf./CATS' (short label ‘Act. type as TT’) option set in transaction /PACG/ECM_SCTDVSCTD - Service Call types definition, no settings in transaction /PACG/ECM_SCG:

Time tasks - standard approach

‘Act'Use time tasks’ act. type as TT’for conf./CATS' option not set in transaction /PACG/ECM_SCTDVSCTD - Service Call types definition , no settings in transaction /PACG/ECM_SCG:

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37136054#%7C-_Ref36827017Example-5%3A-Act.-Type-as-TT-(checked-and-unchecked) Use time tasks’ act. type for conf./CATS

‘No time task’ option set in transaction /PACG/ECM_SCG:

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/72974378/PACG+ECM+SCG+-+Service+call+general+settings#No-time-task