Versions Compared

Old Version 8

changes.mady.by.user proaxia

Saved on

compared with

New Version Current

changes.mady.by.user Alicja

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This is used for mapping the activity status of FSM to E4C activity status.

...

Draft activities

Open activities will be transferred to SAP FSM with status ‘DRAFT’, if the following conditions are met:

...

The activity has no responsible person assigned (if created in SAP from a service order operation, the operation has no person assigned) 

...

Field 'GenFSMActivity' is enabled in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail for the relevant order type 

...

Mapping of internal activity statuses to the FSM (external) activity statuses.

...

Status
title(S4)PACG 200 SP 14
Maintenance of ‘Activity status’ is partially read-only. The ‘Act Status’ and 'External status’ columns are not enabled be adjusted manually, only Description column can be adjusted.

Status
title(S4)PACG 200 SP10
Status ‘CANCELLED’ represents activity status ‘5 CLOSED’ and execution stage ‘CANCELLED’. Similar to FSM UI, in transaction https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1239973893 all cancelled activities will be displayed with this status (however from DB perspective, activity’s status is ‘5 CLOSED’).

Status
title(S4)PACG 200 SP08
The activity status definitions are filled by the setup program.

...

Info

See how activity statuses can be mapped with order statuses: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37135809