Supported objects
Since activity dispatching, acceptance and rejection are communicated with SAP ECC/S4 using Events, make sure that transaction /PACG/ECM_TRIG_SUPO - Supported object send was executed. This serves as confirmation for SAP FSM that ActivityConfirmed, ActivityAccepted and ActivityRejected events should be transferred to SAP ECC/S4.
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Draft activities
Company setting CoreSystems.FSM.SyncDraftActivity.Enabled should be set to true.
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Control key determination
Control keys for internal and external technicians should be set in transaction /PACG/ECM_CKDET - Control key determination:
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Based on this customizing, the operation control key will be changed after assignment of an activity to a crowd technician.
Purchase order/requisition customizing
Use the following transactions to customize purchase order/requisition-related settings, such as which agreement type should be used for finding conditions for purchase requisition creation:
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/PACG/ECM_BSART - Properties FSM Purchase order type
Attachments
Printout attachments created for purchase orders after Confirmation Event can be added as GOS, BDS or DMS, depending on customizing in transaction /PACG/ECM_CUST_ATTA:
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PURCHASEORDER cloud message type should use SAP object EKPO (EKKO for SAP S4) in the ‘Cloud Message to SAP object configuration’ (transaction /PACG/ECM_CUST_ATTA):
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This is set by the setup program.
Additional prerequisites for BDS
Transaction OAC3, maintain an entry for BUS2012, the document type should support PDF files:
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BDS configuration in transaction /PACG/ECM_CUST_ATTA, maintain an entry for BUS2012:
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Additional prerequisites for DMS
Transaction DC10, for the relevant document type, create an object link for object EKPO/EKKO:
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