To be released soon.
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SUPPORT PACKAGE FOR ADD-ON 200 SAP ECC
SUPPORT PACKAGE FOR ADD-ON 200 FOR SAP S/4HANA
FSM Cloud Connector release PACG 200/S4PACG 200 SP7 aligns with SAP FSM release 2211
Post-installation steps
Run /PACG/ECM_SETUP
Change Log
Category | Feature description |
|---|---|
Attachments | Persons' attachments GOS/BDS attachments added to employees (transaction PA30) will be automatically transferred to FSM and displayed in FSM master data - on Person level, under the tab ‘Attachments’. Attachments added in FSM master data for a Person under the tab ‘Attachments’ or ‘Personal information’ can be saved as GOS/BDS attachments in SAP ECC/S4 (to be displayed via PA30 → 'Attachment List'). Overwrite BDS customising A new BAdI can be used to store BDS attachments with a document type different from the one resulting from the configuration. Automatic population of attachments added to Service Call in FSM to activities should be optional From now on, it is possible to disable automatic population of attachments added to service calls to activities and/or notifications Learn more: /PACG/ECM_SCTD – Service Call types definition: Overview and Detail, fields ‘Cpy.Att.To.Notif’ and ‘Cpy.Att.To.Acti’ |
Contracts | Update contract status if the end date or termination date is reached There has been a new report added to FSM Connector. It can recognize contracts which validity date has passed and send relevant updates to FSM |
Equipment/Functional Location | Get partners for Equipment and Functional Location from parent object A new configuration option added - when selected, when sending master data, business partner is determined from parent objects in the hierarchy |
FSM Connector (general) | Report correcting the entries in the table BELHDR (follow up to SAP Note 3206242) There is a new report added to Connector’s toolset which can fix entries in BELHDR table (application logs) which cannot be removed otherwise Changes in FSM Connector General Properties /PACG/ECM_CPROP From transaction /PACG/ECM_CPROP controls enabling DMS and BDS attachments got removed. They were obsolete since attachments control was moved to /PACG/ECM_CUST_ATTA transactions. Also, the control enabling FSM Activities got removed since this is the only solution and disabling them may lead to inconsistencies Sending deletion requests requires an authorization A new authorization object /PACG/E010 was created and it is used to control who can send objects' deletion requests to FSM Learn more: Authorization objects |
Message Broker | Automatic generation of the message broker config file This new tool lets users build and generate message broker config file in an easy and user friendly way |
Performance | Sending reserved materials to FSM FSM Connector sends from now on reserved material and batches from reserved material only if the service order operation is dispatched Learn more: /PACG/ECM_SCTDM – Movements for service order type Overview and Detail, field ‘ReservedDisp’ Suppress ASA event when processing inbound final confirmation. Starting with the new FSM Connector, when processing inbound final confirmations the ASA event has been suppressed and not triggered anymore. This in tuned improved significantly the entire operation especially in case of orders having a huge number of assigned activities |
Personal reservations | Store inbound person reservation properties in SAP ECC/S4 to avoid overwriting them Personal reservations' properties which do have match in standard ERP will be held in dedicated Connector’s tabled to avoid them being overwritten during update. Store/retrieve descriptions for person reservations saved as HR absences Personal reservations' remarks can now be stored as an infotype long text. |
Service Order | Maintain equipment on the operation via Assignment functionality on the Object tab in the service order With new FSM Connector it is now also possible to maintain equipment on the operations level with the standard ERP functionality ‘Assignment of Operations to all object list entries active’ enabled |
Users/Employees | In FSM Users' maintenance reports add additional info about user name or personal number Now in users maintenance transactions, both are displayed employee and user name for each defined FSM person (only when corresponding objects exist). In addition both of them work as links to related transactions SU01 in case of user and PA30 in case of employee In the transaction /PACG/ECM_USERG allow using other email sources than 4 predefined ones It is now possible to use other subtypes of infotype 0105 than four predefined values as the source of email address for the users Multiple work centers assigned to a person sent as a region With the new Connector version if user is assigned to more work centres than one all will be sent to FSM as regions Learn more: /PACG/ECM_P_GR - Group object for technicians, field ‘Multiple regions’ |
UDF | New option in UDF Definition transaction UDF definition transaction has now the option that allows sending UDFs definition to FSM based on selected items |