During sending Masterdata of customer from ERP database address is also transferred to FSM Business partner Masterdata. It is possible to set only 3 types of address in FSM:
Business partner SHIP TO address
Business partner BILL TO address
Business partner OTHER address
Determination what will be send from ERP as an address depends what kind of partner roles will be assigned to Customer in ERP Masterdata and what will be set in transaction /PACG/ECM_CCUST. Address for business partner is taken from address of chosen partner role in specify field.
Please be aware that this customization works only when account group of customers is same in customer master data and transaction /PACG/ECM_CCUST
If in transaction /PACG/ECM_CCUST field “S.Role Ship to” is filled by customer partner role SH/SP then address of this partner will be send as FSM business partner address type – ship to. Otherwise only option to send FSM Business Partner type ship to – field “Role SHIP TO” needs to be filled by partner roles SH/SP.
If in transaction /PACG/ECM_CCUST field “Role for BILLTO” is empty, then it is not possible to send FSM Business Partner address type “Bill to”. In addition, this field should be filled by partner roles Bill-to (BP), Payer (PY) or Sold-To (SP) otherwise address will be not provided to cloud. If for some reason user wish to send Customer Sold-to partner role to FSM as a bill to it is possible. To enable this functionality field S.Role Billto in transaction /PACG/ECM_CCUST needs to be filled by value SP (Sold-to).
If there will be no role SH,SP,PY,BP in mentioned fields in transaction /PACG/ECM_CCUST but customer will have maintained partner roles in ERP Masterdata then address will be sent to the cloud but FSM address type will be OTHER.