This is used for mapping the activity status of FSM to E4C activity status.
'Act Status' is 1 character field. It is possible to set only two external statuses - OPEN or CLOSED. The description field permits up to 40 characters of text.
Draft activities
Status of activities can be overwritten during transfer to SAP FSM. Open activities will be transferred to SAP FSM with status ‘DRAFT’, if the following conditions are met:
The activity has no responsible person assigned (if created in SAP from a service order operation, the operation has no person assigned)
Field 'GenFSMActivity' is enabled in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail for the relevant order type
Additionally, for FSM Cloud Connector SP 3 add-on 200 and older, field 'Use WFM' should be enabled in transaction /PACG/ECM_COMP - Company definition for the relevant company. In the newest FSM Cloud Connector version, this field is no longer required.
Status ‘DRAFT’ is also used if the activity’s execution stage is ‘dispatching’.