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The general level concerns the settings of the given E4C Company. In this configuration, we determine the general principle of sending addresses. Please note that only one type of address should be marked as 'default'. The addresses from this configuration are read-only when the user-specific configuration is missing (see transaction '/PACG/ECM_USRADR').

DfA

Default flag

Sty

Subtype (from PA30 with infotype 0006 for Addresses)

AddrSource

INFOTYPE 0006 ADDRESSES / OLD LABEL NONE

Use the address from infotype 0006 as technician’s address.

PERSONNEL AREA ADDRESS

The address will be taken from the personnel area for the currently processed employee/user.

SHIP-TO ADDRESS

By default, determine technician’s home address based on its business partner’s ship-to address. Linkage between a technician and its business partner should be configured in transaction /PACG/ECM_WRHKU - E4C warehouse - Customer Consignat. If more than one business partner is assigned to a technician, one entry should be checked as 'Def. Ship-to Partner'. The address is determined during transfer of an employee with transaction /PACG/ECM_EMPL - Employee.

If no customer-user relationship is found in /PACG/ECM_WRHKU, a log is displayed and no address is sent.

"HOME" must be at least an entry in the above table. The other possible entries are "WORK" and "OTHER".

Example in FSM where we have entered:

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