(S4)PACG 200 SP09
(S4)PACG 200 SP08 AND OLDER
Specify how user status set to a service order header/operation should affect the related activities' workflow step (direction from SAP to FSM) or how activity workflow step should affect order/operation user status (direction FSM to SAP).
Please note that in case of a service order with more than one operation or service order with the operation linked with multiple requirement assignments, the status maintained on the service order header will be applied to all operations/ all activities in FSM.
In case of two-way direction set up, the workflow step assigned to one of the operations in FSM will result in the service order status change and then the workflow steps of other activities will be updated as well.
Workflow steps generated from SAP ECC/S4 based on operation/order user status change
UsrSt | If user status entered here is set to an operation/order header, the workflow step entered in field Ass. Status Name will be sent to FSM |
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Level | Specify if user status should be checked on operation or order header level |
Direction | Choose direction ‘From ECC/S4 to FSM’ or ‘Both directions’. |
Example of outbound processing
After assigning a status profile (ZTEST) and a user status (E001) to a workflow step (travel) in transaction /PACG/ECM_SASA, set a user status to a service order. An idoc of type /PACG/ECM_ITYPE_SERV_ASS_OUT will be generated. The workflow step of the activity will change to ‘travel’ in FSM.
User status change in SAP ECC/S4 based on workflow steps set in FSM
UsrSt | User status to be set in the activity’s order/operation after workflow step change in FSM |
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Level | Specify if user status should be set on operation or order header level |
Direction | To set user status based on workflow step change, choose direction ‘From FSM to ECC/S4’ or ‘Both directions’. |
RN CHKT | Checkout process starts for a status for which this flag was enabled Learn more about “Run checkout” functionality in Service Checkout on various steps of workflow |