(S4)PACG 200 SP09
As of (S4)PACG 200 SP12 the transaction /PACG/ECM_SCTDQ - Service call types (SN) definition is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:
View cluster-based /PACG/ECM_VSCTDQ - Service call types (SN) definition - with customizing options grouped into meaningful categories
ALV-based /PACG/ECM_SCTD_ALV - Service call types definition (ALV) - simplifies mass update, comparison of entries and duplication from one type/company to another
Enter FSM-relevant notification types and maintain notification type-dependent settings. The transaction simplifies navigation through the service call type definition customizing due to customizing options being grouped into meaningful categories.
The view cluster additionally incorporates fields from customizing /PACG/ECM_SCTDN - Movements for Srv.order (SN) type and groups them based on material scenario: