The transaction serves the purpose of assigning user statuses to service calls. Conditions for checklists are separated from statuses for checklists. If a specific element [Position number] of a specific checklist [Template ID/Template Vers.] is {relational operator, such as equal, between, less than}[option] compared to the given value range [Value Low/High], a specified user status [Stat] is assigned to the service call.
Field |
Description |
Template ID |
ID of a checklist template |
Template Vers. |
Number of the checklist template version |
Position |
Position number of a desired element within the checklist template |
Value low/high |
Range of values to which a template field content is compared |
Status |
User status code |
Sign |
Range limit included or excluded |
Option |
Choice of a relational operator |
Checklist example created in position 2 in FSM.
The user status is only visible in SAP (user status field in header of service order).
The user status values can be fully customized in SPRO
Note: CWFM is automatically set by the inbound program.