Learn more about work time tasks: Work time and work time tasks
Within the FSM App working times are booked on the Worktimetask object and then transferred to SAP. With this customizing you can define the different Worktimetasks which can be selected within the App and with which attributes they are posted either in CATS (see activation in /PACG/ECM_TIMEF – Time Effort ) or as confirmation against service order defined in this transaction.
Each Company has its own Work Time Task Definitions
In the Work Time Task Definitions are defined:
Work Time Task Code | Unique ID of the Work Time Task |
|---|---|
Work Time Task Name | Task name which will be shown in the App. |
Activity type | The activity type as used in the SAP for posting CATS / confirmation. Note that activity type determined from settings /PACG/ECM_CTET - Time Effort Type – precisely field ActType PA0315 has higher priority.
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No book | The field is only used in classes performing the confirmation of the Service Order. If the "no book" field is checked, no confirmation will be created for the work time task and a message "Work time will be not booked in SAP" will be displayed. |
SalesActiveType | Sales Activity type for Sales support: Uniquely identifies the type of sales activity (for example, whether the sales activity is a sales call, a telephone call, and so on). |
A/ATT | Attendance- or Absence Type for posting in CATS |
Time posting | Selection options: from/to, absolute or fixed value |
Posting value | In case of fixed value |
Unit of measure | In case of fixed value |
Past option | Options for showing days backwards in window |
Future option | Options for showing days forward in window |
Inbound/Outbound | In- or outbound selectable |
Per Work Time Task Definition Time Frames can be assigned per day of the week, start and end time to identify different activity type or Attendance -/ Absence type. An option enables worktime to be posted with an activity type depending on a schedule and already posted time. E.g.: Mo-Fr. first 8h 100%, over 8h to 10h 150%, over 10h 200%; Saturday first 4h 150%, then 200%; Sunday and holiday 200%, day change since 0:00h
DuratSOpt | The dependency for posting the surcharges for the worktime posting is set by either selecting person or order. Leaving the field empty will not activate the dependency. |
|---|---|
Actual start/finish | While trying to create a new time frame for a given work time task in /PACG/ECM_VWRKTC - Work Time Task Definition, the user is obliged to fill the actual start and actual finish time fields. If the fields are left empty, an error message is displayed.  As a form of additional validation, logs communicate the lack of actual start/finish values and a CAT entry is not posted.   |
Order for confirmations
Confirmations can be posted on a collective service order (eg. 700020) if not CATS is activated in /PACG/ECM_TIMEF – Time Effort
Worktime Out: CATS status to IDOC Action
The transaction types change or delete can be applied for the processing status options:
In process, Released for approval, Approved, Approval rejected, Changes after approval or Cancelled
This work time task definition ("Absence types" in FSM) is sent via /PACG/ECM_WRKTTSND - Work Time Task.