Activity/service call dates mapping (SAP ⇿ FSM)

Owned by proaxia
Last updated: Apr 26, 2024
3 min read

Learn how activity and service call properties in SAP FSM are mapped with service order operation/service order data in SAP ECC/S4:

Activity 

SAP → FSM

FSM property

Source in SAP ECC/S4

Planned start date

If https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Activity-start%2Fend-from-order-header is set, basic dates from service order header are used. Otherwise, operation constraints are used. If constraints cannot be found, field https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Activity-planned-start%2Fend-date determines the date source.

  • Early – use earliest scheduled start date/time

  • Late – use latest scheduled start date/time

  • Early and late – use earliest scheduled start date/time

Planned end date

If https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Activity-start%2Fend-from-order-header is set, basic dates from service order header are used. Otherwise, operation constraints are used. If constraints cannot be found, field determines the date source.

  • Early – use earliest scheduled finish date/time

  • Late – use latest scheduled finish date/time

  • Early and late – use latest scheduled finish date/time

The field can overwrite the end date determined based on this option! If set to ‘Add work’ or ‘Add duration’, the end date would be calculated by adding duration or work to the planned start date

Estimated Duration

Operation duration

Planned duration

Operation’s work

Earliest start date

Based on setting

  • B - basic dates - Basic start date from Service Order Header

 

  • S (space, default value) - scheduled dates – use earliest scheduled start date from the operation

Due date

Based on setting

  • B - basic dates, use service order header basic finish date

 

  • S (space, default value) - scheduled dates – use latest scheduled finish date from operation

 

FSM → SAP

FSM property

Target in SAP ECC/S4

Planned start

Operation constraint start date (Earliest start/Latest start also updated)

Planned end

Operation constraint finish date (Earliest finish/latest finish also updated)

Duration

Duration updated only if not set; Operation duration normal

Planned duration

Operation work activity

Earliest start date

No impact 

Due date

No impact

 

Service call

SAP → FSM

FSM property

Source in SAP ECC/S4

Start date

Based on setting

  • B - basic dates - Bsc start from Service Call Header is used:

 

  • S (space, default value) - scheduled dates - the Earl start from the earliest operation is set as Start date:

End date

Based on setting

  • B - basic dates - Basic fin. from Service Call Header is used

  • S (space, default value) - Latest fin from the last operation is used.

Due date

Use the finish date from service order header:

 

FSM → SAP

FSM property

Target in SAP ECC/S4

Start date

Service order headed basic start

End date

Service order headed basic finish, but only if the due date was not maintained in FSM

Due date

Service order headed basic finish - priority over end date if both were maintained in FSM

 

 

 

 

 

If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.