/
Service Checkout on various steps of workflow

Service Checkout on various steps of workflow

Transaction /PACG/ECM_SASA allows user to decide on which service workflow step checkout will be done.

 

Steps to be performed for service checkout in various steps of workflow:

  1. Decide which workflow status will trigger service checkout. Enter this status in transaction /PACG/ECM_SASA and check the box “Run Checkout”

2. Go to technician mobile app and use the workflow step entered in the customizing above. Keep in mind the activity number

3. Setting this workflow step should trigger checkout procedure in ERP and create record in table: /PACG/ECM_SCOA - Service Check Out: Activities

 

 

 

 

Related content

/PACG/ECM_SCSTD - Status of Service Call
/PACG/ECM_SCSTD - Status of Service Call
More like this
/PACG/ECM_SASA – Relation Assignment Status – User Status
/PACG/ECM_SASA – Relation Assignment Status – User Status
More like this
/PACG/ECM_SCREQ - System statuses for service call transfer
/PACG/ECM_SCREQ - System statuses for service call transfer
Read with this
/PACG/ECM_SCG - Service call general settings
/PACG/ECM_SCG - Service call general settings
More like this
Workflow steps
Workflow steps
Read with this
/PACG/ECM_ACTIVE – General Properties of E4C Activity
/PACG/ECM_ACTIVE – General Properties of E4C Activity
More like this

If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.