S4PACG 300 SP 2

The FSM Cloud Connector component was released on 15.11.2024.

Download here (package can be directly downloaded from SAP Software Centre however it is recommended to use Maintenance Planner for the installation)

SUPPORT PACKAGE FOR ADD-ON 300 FOR SAP S/4HANA

FSM Cloud Connector release S4PACG 300 SP02 aligns with SAP FSM release 2411

Important info

Post-installation steps

1. Notes' installation

Check notes and install relevant ones

2. Run /PACG/ECM_SETUP

3. SAP Fiori Launchpad Configuration

SAP Fiori Launchpad is a shell that hosts SAP Fiori apps and provides the apps with services such as navigation, personalization, embedded support, and application configuration. SAP Fiori launchpad is the entry point to SAP Fiori apps on mobile and desktop devices.

To complete the configuration, follow the steps:

To connect SAP HANA with Web SAP Fiori, the OData must be setup and activated in SAP Gateway

Step 1: In SAP S/4 HANA, run the transaction /n/iwfnd/maint_service.

Step 2: Click on ‘Add Service’ from the top header

Step 3: At the next screen:

Technical Service Name: /PACG*
Click ‘Get Services’

Step 4: . The Select Backend Services will display the OData service. Click on the leftmost cell in the row, and then click on ‘Add Selected Services’.

At the Add Service screen:

Technical Service Name: /PACG/ECM_UI_ACTIVITY_O2
Technical Model Name: /PACG/ECM_UI_ACTIVITY_O2
Package Assignment: /PACG/ECM_FIORI

Click OK.

Step 5: If all goes well, the message should appear: “Service /PACG/ECM_UI_ACTIVITY_O2 was created and its metadata was loaded successfully.”

Go back to the Service Catalog screen and search for Technical Service Name: /PACG/ECM_UI_ACTIVITY_O2. You can use ‘Filter’ button and the top header. Check if status of the service is Activate.

To Activate, click on ‘ICF Node’ button right above and click ‘Activate’.

Now you can move to the SAP Fiori Launchpad Configuration steps.

Step 1: Creating a Sematic Object

Use the t-code: /UI2/SEMOBJ to add the FSM Connector Semantic Object. Semantic Objects allows to group apps that are related to each other for easier navigation.

Semantic Object: PACG_ECM_FIORI

Semantic Object Name: FSM Connector

Semantic Object Description: FSM Connector Apps

Save the changes.

Step 2: Creating a Business Catalog

Use the t-code: /UI2/FLPD_CUST to Enter the SAP Fiori Launchpad designer for customization (client-specific) and create a new catalog by clicking on the ‘+’ icon at the bottom of the left-hand side pane.

Enter a Title and an ID for your Catalog, and click on Save. The new catalog is saved and you should be able to see it under the catalog collections.

Step 3: Creating Target Mapping

Target Mapping allows to map a navigation target to the combination of a Semantic Object and an Action, also known as an Intent. To create a new Target Mapping, choose ‘Create Target Mapping’ button on the right down corner of the screenC

The target mapping configuration page is displayed, now fill in the parameters in the Configure Target Mapping pop-up as follows:

Save.

Step 5: Creating Tiles.

You can choose one of the above icons to create a Tile.

In the left side icon, click the ‘+’ icon to add a Tile,
On the right side icon, the ‘Create Tile’ is located on the right bottom.

On the next screen, choose the ’App Launcher - Static’ template from the available options of tile templates:

Choose ‘App Launcher - Static’.

Notice that, App Launcher-Static tiles are used to launch applications from the home page while App Launcher-Dynamic tiles, display information that is pulled from a back-end system using an OData service EntitySet.

Next, Maintain the following configuration parameters:

The created tile should appear on the main view.

Step 6: Creating Business Groups.

To create a Business Group, we should use a similar approach as when creating catalogs:

Click on the ‘+’ button and add a Title and ID your group:

Click on save.

Add the /PACG/ECM_GROUP group to the FSM Connector Business Catalog that you’ve already created and then add the Tile:

Step 6: Creating PFCG Business Role

The very last step of your Fiori Launchpad Configuration will be creating a PFCG Role in the SAP Fiori Server (Front-end) server.

In SAP go to the t-code PFCG and give your role a name then click on ‘Single role’

Go to the Menu tab, From the insert node drop-down list, choose SAP Fiori Launchpad and select the Launchpad Catalog.

In the ‘Catalog ID’ enter /PACG/ECM and click OK. Now add the Launchpad Group. In the ‘Group ID’ enter /PACG/ECM_GROUP and click OK.

Assign SAP users to the /PACG/ECM_FIORI role by clicking on the User tab and adding the user ID.

Setup is done. Using transaction /n/UI2/FLP you can check your application tile on the Fiori Launchpad.

Change Log (SAP NOTE 3539326)

Category	Description

Category	Description
Administration	FSM Cockpit The FSM Cockpit can now show information about the number of entries in ARFCSTATE table and average of last 10 size checks. This can help to quickly identify potential performance problems Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit \| ARFCSTATE Info FSM Cockpit – IDocs report & Hotspots In the Connector 3.0, in the IDocs list, S/4 HANA Service Orders are now correctly identified and when clicked a dedicated Fiori app is opened (analogically to other objects for which GUI transaction is started) Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit \| (S4)PACG 200 Sp06 Hotspots FSM Cockpit – IDocs report & custom IDocs In addition to standard Connector’s IDocs, the FSM Cockpit is now capable of showing also IDocs of the custom types if such are used with Connector New Checks for /PACG/ECM_QSTATUS The /PACG/ECM_QSTATUS report can now send warnings in the the following new situations: In case the number of entries in the ARFCSTATE table crosses defined value In case when Connector’s objects stays in the queue longer than given amount of time. This helps to identify the situation when queues’ processing gets too long In case when number of created Connector’s relevant IDocs in an unit of time exceeds certain defined value. Learn more: /PACG/ECM_QSTATUS - Email notification report for Connector Monitoring \| IDOCs in error status FSM Users’ Management New FSM Connector delivers a report which can create FSM Users based on data imported from excel file Learn more: Mass User Upload Companies’ deletion The existing set of deletion reports was enriched with additional one which allows for deletion of all transactional data for selected company in one go. Learn more: /PACG/ECM_COPY_COMP2 - Copy/delete company settings \| (S4)PACG 200 SP15 Delete program: Transactional Data Deleting objects in FSM The /PACG/ECM_SEND_DELRQ gained new functionality. It can sends deletion requests to FSM using the cloud identifiers of objects instead of their SAP keys. This gives the possibility of removing objects in FSM that has no counterparts in the backend system. This feature requires the lates Message Broker Learn more: /PACG/ECM_SEND_DELRQ - Send Deletion Request to the Cloud Maintenance of Connector’s number ranges The latest Connector delivers a new transaction designed to maintain Connector’s relevant number ranges. This is solution addresses a problem that older versions of Connector were using number ranges longer than ones that could be correctly displayed in the standard transaction. Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit \| (S4)PACG 200 Sp09 Number ranges statuses New selection parameters added to /PACG/ECM_O_IDOC_T & /PACG/ECM_I_IDOC_T A new selection parameter – ‘IDoc basic type’ was added to selection screens of both reports. This can help analyse only selected types of IDocs. Learn more: /PACG/ECM_I_IDOC_T - Inbound Idoc - time differences Message Broker health status A new report which helps to monitor ‘health’ of the message broker. It relies on the information about last metadata exchange between transporter and FSM
Business Partners	Customers’ Deactivation FSM Connector is now capable of handling customers’ deactivation in FSM, i.e. when a Business Partner is deactivated in the FSM system, it no longer gets reactivated after data synchronization with SAP. Optional transfer of Business Partners to FSM Business partners can now be sent to FSM ‘on demand’. This means, that like in case of equipment, BP master data will be sent to FSM with their first usage in a service call instead of sending all BP master records during the fullsync process. Learn more: /PACG/ECM_CCUST - General customizing for Customer \| (S4)PACG 200 SP15 Cust on req and /PACG/ECM_CVEND – Vendor – General customizing \| (S4)PACG 200 SP15 Vend on req (Send Vendor/Contact on request)
Regions	Work centers as regions In FSM regions can be structured in hierarchies. This feature is now also supported by Connector which can send work centers as regions including their structural dependencies Learn more: /PACG/ECM_SC_GR – Group/region for service calls/activities \| Include Hierarchy (S4)PACG 200 SP15
Attachments	Data transfer restrictions Sending of attachments to FSM can from now on be restricted based on the storage type used (GOS, BDS, DMS). Learn more: Block from transfer to FSM / Outbound configuration \| 🕑 Block from transfer to FSM / OLD LABEL Outbound configuration
Production Orders	Productions Orders as Service Calls Service calls created based on production orders Plannable activities’ created in reference to production orders Support of attachments added to production orders and referenced service calls Time effort handling Checklists’ assignment support
CS Service Orders	Handling of time units on orders’ operations The new Connector removes limitations on the used time units with the values of duration and work time in orders’ operations. Before change it was only possible to use seconds/minutes/hours. Now Connector is capable of calculating values in any time unit used in operation. Include functional locations in order’s object list When service order is sent to FSM its equipment included in the object list are sent too. Beginning with the latest Connector also functional location included in this list will get sent too
SAP S/4 HANA Service Order	Expenses Handling of incoming expenses added to activities was introduced in the latest FSM release Intercompany processing From now on, Proaxia FSM Connector is now capable of handling of the intercompany processing
FSM Activity	Fiori App The latest SP for Connector 3.0 delivers brand new Fiori app to display FMS activities Operation’s control key and FSM activity status If the control key of a operation having linked activities changes to one that is not FSM relevant, the related activities will get automatically closed.
Reserved materials	Returns of materials in customer consignation process New Connector brings changes in the return process of reserved materials. If materials that are reserved in the process of ‘Customer consignation’ are returned instead of simple goods movement a new return document is created initiating entire return process. Arrival date determination The initial requirement date is set automatically when reservation is created based on requirement date in the related service order. This does not take the type of process into account. This turned to be confusing for some customers. As a result new configuration option was introduced which controls whether the initial arrival date of reserved materials should be set based on requirement date or not. Learn more: /PACG/ECM_VSCTD - Service Call types definition \| (S4)PACG 200 SP15 / 300 SP2 Prefill Reserved Material’s Arrival Date Arrival date determination report The arrival date determination report gained new selection parameters including: FSM Activity number FSM Activity status Shipment status Consider consignment Learn more: /PACG/ECM_RMAT_ARRIV - Reserved Material - arrival date
Equipment	Characteristics sent as remarks New Connector version delivers small yet important change in how remarks are generated based on equipment’s characteristics. In case of characteristics that comes with predefined values, from now on, in addition to the values themselves Connector will also include their descriptions. Learn more: /PACG/ECM_EQCHA - Equipment Characteristics
UI modification	In transactions /PACG/ECM_COMP and /PACG/ECM_CCUST entries’ deletion got suppressed. Since Connector delivers dedicated reports for deleting companies data deletion of companies deletion is not only no longer needed but can lead to data inconsistencies
Employees	Changes in the HR Infotype 0105 using transaction PA30 are now transferred to FSM automatically – relevant even is raised. Valid subtypes of infotype 0105 for which this will happen are
New transactions	/PACG/ECM_ACTI01 /PACG/ECM_ACTI02 /PACG/ECM_ACTI03 /PACG/ECM_PCONF /PACG/ECM_TRIG_ACTST /PACG/ECM_VNRST

FSM Cloud Connector