S/4HANA Service Order - mileage process

S4pacg(300) sp03

The FSM Connector Integration enables mileage postings in three different ways:

• Controlling area as an activity allocation document (KB16N transaction)

• Controlling area as a manual allocation document (KB23N transaction)

• Confirmation posting in reference to an S4 Service Order (only applicable in the Fiori environment)

All scenarios can be configured and customized based on user requirements in /PACG/ECM_MLGG and /PACG/ECM_MLGPRP.

The most significant difference compared to PM/CS orders is the Confirmation posting process for S4 Service Orders.

Mileage with confirmation - process flow

Prerequisites configuration in FSM Cloud Connector::

• CATS/Conf must be activated in /PACG/ECM_MLGPRP

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• A confirmation specific settings must be provided in /PACG/ECM_MLGPRP:

  • Product name

  • Mileage condition type

  • Mileage rate

  • Currency

When technician is posting mileage in FSM application, the relevant properties must be entered according to settings in configuration for mileages in the back-end system:

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Depending on the selected values in the highlighted orange frame, the system will recognize specific data for posting after data synchronization:

When the IDoc is processed successfully, a new confirmation will be created for the referenced Service Order’s activity. The mileage posting adds three positions to the confirmation:n:

Product name from configuration is necessary to define entry for mileage in confirmation (item 20).

Mileage Condition type, Mileage rate and Currency are used inside of Mileage item in confirmation.

Mileage rate and Currency are placed in the ‘Expense Item Details’ Confirmation item’s section:

Mileage Condition type define Price Element which is obligatory for pricing section: