Planning Parameter: Maximal Duration

The maximum duration is an additional planning parameter, that the user can provide on the date screen. The User can provide the maximum total duration as a new constraint for the planning. The VSS SRS Planning Engine tries to find an available appointment slot, where the total duration of the appointment will not exceed the maximum duration specified by the user.

If the search is not successful, the user receives feedback.

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Since the new release it is possible to enter the maximum appointment duration. It is the maximum duration of the allocation which may be proposed by the planning procedure. If the allocation may not be proposed (the visit time cannot be found which would meet the constraints), the corresponding error message is issued. Maximum appointment duration can be provided both while creation of the order and when rescheduling the existing order.