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The following custom Business Rules can be found useful for your integration of SAP FSM with SAP ECC/S4 using FSM Cloud Connector:

Business Rule description

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Remove attachments and checklist instances while copying activities

Implement this business rule to avoid duplication of attachments after activity reassignment. The duplication occurs when attachment inheriting by/from activities is enabled in transaction /PACG/ECM_ACTIVE–General Properties of E4C Activity (e.g. field ‘Link SAP Attachments from Service Notification to Activity’). When an activity is reassigned, by default its copy is created - this includes copies of the attachments. The business rule removes attachments and checklist instances while copying activities. The attachments are restored when in SAP ECC/S4 the new activity inherits them from its service order/notification/equipment (depending on the customizing).

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