The FSM Cloud Connector component was released on 6th March 2023
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SUPPORT PACKAGE FOR ADD-ON 200 SAP ECC
SUPPORT PACKAGE FOR ADD-ON 200 FOR SAP S/4HANA
FSM Cloud Connector release PACG 200/S4PACG 200 SP9 aligns with SAP FSM release 2305
Post-installation steps
Install SAP notes. The list of available notes can be found here.
Run /PACG/ECM_SETUP
Change Log (SAP NOTE 3307084)
Category | Feature description |
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Attachments | UX improvements Two buttons were added to /PACG/ECM_CUST_ATTA transactions - it is now possible to collapse and expand entire configuration tree with single click |
Activities | Group Checkout The newest version of Connector solves the issues with the group checkout functionality |
Authorizations | Authorization objects
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Checklists |
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Customers | Customers' deactivation config The transaction /pacg/ecm_cdc got enhanced and it is possible now to display entire existing configuration in a single ALV grid |
Equipment/Functional location | Measuring points & readings New FSM Connector brings integration of measuring points and readings with FSM - from now on it will be possible to send measuring categories and measuring points definitions to FSM and add new readings with mobile devices (it will be also possible to send readings from SAP to FSM) |
FSM Connector (general) | FSM menu reorganization In order to improve UX we have reordered entire Connector menu, grouping transactions based on their functionality and usage Deletion report for table /PACG/ECM_ALTEW The table /PACG/ECM_ALTEW, together with /PACG/ECM_ALTEWC (CATS receivers), /PACG/ECM_ALTEWS (splits) and /PACG/ECM_ALTEWU (udfs), is used for ‘parking’ time records, as well as to store any inbound time effort (in case they get updated in FSM and the corresponding SAP documents should be adjusted). Navigate to sending transactions from customizing transactions Dedicated buttons were added to customizing transactions which navigate to the corresponding sending transactions. Connector’s number ranges A new view was added to the FSM Cockpit - it shows list of Connector related number ranges and their current status System copy New transaction /PACG/ECM_SYSTEM_CPY added. It gathers all the steps/tools that must be executed after system copy Send Deletion Requests transaction The validation of entered cloud message type was added to /PACG/ECM_OBJDELREQ in order to avoid errors Ping Message Broker Ping message broker tool returns from now on additional information about Message Broker status Transporter exception A new tool was added to the Message Broker toolset - it return information about the latest transporter’s exception |
Performance | Events generation - /PACG/ECM_CL_S_EVENT_MDOC While processing /PACG/ECM_CL_S_EVENT_ACTIVITY, raising of /PACG/ECM_CL_S_EVENT_MDOC event got replaced by direct call of relevant selection class Events generation - /PACG/ECM_CL_S_EVENT_ITEM While saving service order addition checks of validity were introduced before event /PACG/ECM_CL_S_EVENT_ITEM gets raised for items added to components table Locking of /PACG/ECM_AHASH table Locking and unlocking of /PACG/ECM_AHASH table got changed in order to improve performance in systems with multiple application servers ‘New’ FSM Cockpit A new method of collecting data was introduced speeding up significantly process of reading IDocs in the FSM Cockpit Optimisation of attachments' sending (to FSM) Before this change, in order to send an attachment to FSM it was necessary to send entire object to which was added. With new release FSM Connector is capable of sending selected attachments omitting their parent objects. Change background task processing of /PACG/ECM_S_INPUT There is a new config option which allows processing of incoming messages in the foreground instead of background. This can improve performance in the systems where background processing is heavily loaded BUS2088 release event disabled BUS2088 Released event was raising an event of type /PACG/ECM_CL_S_EVENT_SERVORD. The same event is raised on save of an order casing the first one to be redundant. With new release relevant configuration entry will not be added by setup report any more. |
Personal reservations | Custom address for Personal Reservation Custom address added to personal reservation are handled by Connector Learn more: |
SAP S4/HANA Maintenance Service Order | Attachments' integration As with the CS service orders, it is possible to copy attachments from a related activity or PM order to the parent MSO if such functionality gets enabled in dedicated configuration. Learn more: |
Network-originated service calls |
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Notification-originated service calls |
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Service Order | Order update from FSM Added handling for unsupported time unit in UPDATE_OPERATION method Service calls configuration redesign
Suppress sending activities with service order FSM activities are no longer sent to FSM unconditionally together with the service orders (of course activities are still sent to FSM on creation or change) however related sending program kept (new checkbox was added) the option of sending them on request. |
Transactions | List of new transactions:
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Users/Employees | ‘Soft deleted’ flag added to users' maintenance New column/flag was added to Connector’s Users Maintenance - soft deletion of users is now reflected by a corresponding checkbox in the mentioned transactions. New report ‘/PACG/ECM_FSMUSR_CHK’ This is a new report which checks only validity of FSM users in the SAP system ( check validity of SAP users and/or employees which are used with FSM Employee IDocs PA0024 skills are no longer included in employee Idoc |
Worktime |
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