ADD-ON 200 SP 3
Summary
Activity dispatching
Assignment of an activity to a crowd technician triggers control key change of the service order’s operation. A purchase requisition is created based on data from the technician’s vendor’s agreement.
Activity release
Releasing the activity triggers release of the purchase requisition and creation of a purchase order. Such a purchase order should be then released manually.
Activity acceptance
If the activity is accepted in the Crowd portal, the purchase order is confirmed.
Activity rejection
If the activity is rejected, the purchase order is deleted.
Technician assignment update
Purchase requisition is updated if a new technician is assigned, but a new purchase order is created.