New features
Category | Feature description |
|---|---|
Materials | Create reserved materials on activity level |
Ordered quantity in item warehouse level automatically updated after purchase order create/change. | |
Calendars | Holiday calendars integration |
Equipment | Global QR codes integration. Define which UDF ID carries equipment QR code information (sent after pairing an equipment with a code by a technician). During processing of inbound equipment idocs, the value of the UDF above is retrieved and stored in a new dedicated table. |
When an equipment is updated with a new plant, this equipment will be deleted from the old cloud company before creating it in a new company (maintenance or planning plant – depending on the ‘Planning plant’ field in /PACG/ECM_EQ1). | |
Update equipment structure from material consumption. | |
Crowd | Create an SAP Business Partner before creating a Vendor |
Person | A new user maintenance view. |
Person reservations can be sent to SAP FSM based on CATS data. | |
Changes in HR records automatically update FSM master data of relevant employees (supported infotypes - Personal data, Addresses, Qualifications). New qualifications created in transaction PPDPIM are automatically transferred to SAP FSM. SAP users can be automatically added to the FSM Cloud Connector user maintenance table and transferred to SAP FSM, based on authorization roles. If a role is unassigned, the user becomes inactive. | |
Determine technician’s home address and territory from the related customer’s ship-to address. | |
Skills | Filter skills and tags relevant for transfer to SAP FSM based on qualification catalogues. |
Master data | Send intercompany master data for equipment and customer objects during outbound service call processing. |
Additional improvements
Stop the low priority queue in case of traffic in the standard queue (based on the amount of entries defined by the user). |
Program /PACG/ECM_TRIG_EMPLOYEE_MASTER enhanced with a company selection field (mandatory) and the ‘force sending’ parameter. |
Spanning activities - durationInMinutes mapped to duration (DAUNO), plannedDurationInMinutes mapped to work (ARBEI). |
Defect corrections
If a received message has already been processed, an idoc with status 56 will be created (related to the 'Check GUID on Input' functionality). |
Do not raise activity event after setting rating in activity. |