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5. Go to the mobile app and create an effort for the activity assigned. Among other person-referring tasks, find the one related to the specific technician.
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See an example of ‘Act. type as TT’ option not set in transaction /PACG/ECM_SCTD: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37136054/PACG+ECM+SCTD+Service+Call+types+definition+Overview+and+Detail#%7C-_Ref36827017Example-5%3A-Act.-Type-as-TT-(checked-and-unchecked) |
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See an example of ‘No time task’ option set in transaction /PACG/ECM_SCG: https://proaxia-prod-doc.atlassian. |
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net/wiki/spaces/PFCC/pages/72974378/PACG+ECM+SCG+-+Service+call+general+settings#No-time-task |
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See an example of no settings in transaction /PACG/ECM_SCG: Time tasks - standard approach |