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E4C (Enterprise Central Cloud FSM Connector ) is a communication layer between SAP systems and FSM Cloud. As described in E4C Architecture Overview, E4C FSM Connector is composed of two major components: Data Processor and Message Broker. This document is a manual for administrators, describing steps necessary to install and configure E4C FSM Message Broker.

Info

Please note, that due to different architecture, authorizations and skills required to install E4C Data Processor component, its installation has been described in a separate document. Where it is necessary to understand the architecture of Message Broker, in order to be able to set it up correctly, this document describes building blocks of Message Broker (very low level sometimes). It is however not intention of this document to give the reader overall knowledge of what E4C is and how it works. If you need this kind of introduction, please refer toCustomizing Guide.

Note

Network encryption and the (lack of) maintenance of certificates and algorithms to do those can cause connectivity issues. Note that especially root certification authorities should be updated regularly. In case of connection issues to FSM Cloud due to untrusted TLS certificate please refer to the following SAP note: https://launchpad.support.sap.com/#/notes/2943007.

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