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In the standard, we use the material group to group the material in the cloud. In case of an entry here we use the product hierarchy instead.

For dummy material which results in service order text position, you can use technical UDF on object ITEM enabling to overwrite material description in the app if UDF is "Y".

The technical UDF needs to have the defined name, otherwise FSM won’t react on it.

Remove leading zeros of material serial numbers. With this setting checked, the ‘SERNR’ field of /PACG/ECM_ITYPE_SERNR idocs no longer contains leading zeros.

Process steps

1. Set the ‘Sn ZeroDel’ field for the test company in transaction /PACG/ECM_ICONF.

2. Transfer a maintained serial number with transaction /PACG/ECM_TRIG_SERNR.  

3. An outbound idoc of type /PACG/ECM_ITYPE_SERNR does not contain leading zeros in the ‘SERNR’ field.

The leading zeros are absent on the FSM mobile app during material creation.

4. Follow the steps above, with the ‘Sn ZeroDel’ setting unchecked. Notice that this time leading zeros can be found in the ‘SERNR’ field of an /PACG/ECM_ITYPE_SERNR idoc.

When consuming a serialized part (a serialized item representing an equipment), it can be installed in equipment structure or replace another equipment (trigger dismantle of an existing part).  

To facilitate this process in the mobile application the technician must specify the value of a special UDF and, if applicable, the equipment:

• in which the serialized item should be installed

or

• the equipment which should be replaced by this serialized item

During processing of a /PACG/ECM_GOODRECIN idoc (material consumption), the UDF specified in the ‘UDF for action’ field is searched for in the idoc’s UDFDATA segments. The found UDF’s value is then used to determine whether an equipment (represented by serialized material) should be installed (value ‘2’), replaced (value ‘3’) or no action should be carried out (value ‘1’).  

Example of equipment installation

1. Create and transfer a special UDF to SAP FSM   

/PACG/ECM_UDF_CONF - UDF Configuration, UDF ITEM_EQ_ACTION 

/PACG/ECM_TRIG_UDF - UDF Definition 

2. Adjust the material screen configuration   

3. Fill the ‘UDF Equi Inst/Uninst’ field in transaction /PACG/ECM_ICONF  

4. Find a relevant serialized material and consume it. On the material consumption screen specify what action should be carried out and in relation to which equipment (e.g. <install> this serialized item in the <specified equipment>)  

5. Examine the inbound /PACG/ECM_GOODRECIN idoc and the test equipments’ structure.

The serialized item which symbolized an equipment was installed in the specified equipment’s structure.

Limitations and assumptions

• Material Consumption equipment is maintained in a standard field ‘Material.Equipment’ (precondition for this config is that an activity is not sent with equipment and an order is sent with all equipment). 

• ‘Send Equi’ in /PACG/ECM_ACTIVE - General properties of E4C Activities is switched off. 

• Equipment Structure Update is only possible for single serial no. chosen in material consumption screen as only 1 material equipment can be chosen. 

• The described process will only be possible from the create material screen (it will not be possible to record this information directly on the multi-material consumption or reserved items screens). Recommended configuration: service order object list contains main equipments and sub-hierarchy. 

• It is assumed that the new serialized item (equipment) is already fully configured and has all required 

• Sub-items maintained in the equipment structure in SAP ECC. 

• All sub-items in the structure directly below the old equipment will be removed from the device equipment record in SAP ECC. 

• All sub-items in the structure directly below the new (replacement) equipment will be installed in the device equipment record in SAP ECC. 

• The install / dismantle function will be executed immediately after the consumption of the serialized item has been completed in SAP ECC.  

Forced equipment install or dismantle (related to the field ‘UDF for Item action’ above.

Use UII as the serial number. During transfer of serial numbers (idocs of type /PACG/ECM_ITYPE_SERNR) it is checked if this setting is set and the related object’s UII (Unique Item Identifier) is available.

If so, the UII will be used as the serial number value (instead of the regular serial number).

Specify the way of determining if a material should be sent as serialized to SAP FSM.

During item transfer, plant assignment of the MDOC object is used to retrieve material’s serial number profile from table MARC. If a serial number profile is found, the item can be sent as serialized.

Default – use the material’s MARC data retrieved for the default MDOC plant to determine if the material is serial-managed. If a serial number profile is found for the default plant, the item will be transferred as serialized.

A, All plants - if no serial number profile value is found in table MARC for the material in the default MDOC plant, search it in the non-default plants. Only if no serial number profile is found in table MARC for any assigned plant, will the material be transferred as non-serialized.

D, Delivering plant – if no serial number profile value is found in table MARC for the material in the default MDOC plant, search it in the material’s delivering plant (as sales area data use the default sales area of the ITEM object for a given company).

Only if no serial number profile is found in table MARC for both plants, will the material be transferred as non-serialized.

If no batch-management indicator is found in table MARC, check valuation type and stock in table MBEW. If for the relevant plant the valuation type is not empty and stock value is bigger than zero, the material will be sent as batch-managed.