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The following fields are part of equipment customizing for WBS service calls and activities.

 

Table of Contents

Transaction /PACG/ECM_SCG, field 'SEND_EQUI' 

No send

Do not send any equipment assigned to WBS service calls (no ‘equipment’ in service call idoc).

Equipment from Header

Equipment assigned to a service call WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as service call equipment.

Functional location from header

Functional location assigned to a service call WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as service call equipment.

Equipment from header, 2nd functional location from header

Equipment assigned to a service call WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as service call equipment. If not found, functional location assigned to a service call WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as service call equipment.

 

Other options are not supported for WBS integration yet.

 

Transaction /PACG/ECM_ACTIVE, field ‘SEND_EQUI’ 

No send

Do not send any equipment assigned to WBS activities (no ‘equipment’ in activity idoc).  

Equipment from operation

Equipment assigned to an activity WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as activity equipment.

Equipment from Header

Equipment assigned to a service call WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as activity equipment.

Functional location from operation

Functional location assigned to an activity WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as activity equipment.

Functional location from header

Functional location assigned to a service call WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as activity equipment.

Equipment from header, 2nd functional location from header

Equipment assigned to a service call WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as activity equipment. If not found, functional location assigned to a service call WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as activity equipment.

Equipment from operation, 2nd functional location from operation

Equipment assigned to an activity WBS in tab ‘Assignments’, field ‘Equipment’ will be sent to SAP FSM as activity equipment. If not found, functional location assigned to an activity WBS in tab ‘Assignments’, field ‘Functional location’ will be sent to SAP FSM as activity equipment.

 

 Example of Equipment determination for WBS activities

Functional location is assigned to an activity WBS element:

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In transaction /PACG/ECM_ACTI, field ‘Send Equi' is set to ‘Equipment from Operation, 2nd Functional Loc. from Operation’. Since no equipment is specified for the WBS element, functional location should be used.

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The activity WBS element’s functional location can be found as the WBS activity’s equipment in SAP FSM:

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/PACG/ECM_EQ1, fields Equip ServOrd and FL ServOrd

During transfer of a WBS service call, send equipment/functional location master data (idocs) for the equipment/floc used in the service call WBS.

 

/PACG/ECM_SCG, field send_to_struct

During service call transfer, include equipment/functional location hierarchy (top-down) as additional segments of the service call idoc.

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The hierarchy is retrieved for the equipment/functional location assigned to the service call WBS.

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Example

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