Prerequisites

Use

You can use this function to cancel the billing steps for VSS orders and splits with order type Service Contract Release Order (2003) and Serv. Cont. Rel. Ord. Returns (2103). The VSS order is reset, enabling you to change it and carry out billing again.

Prerequisites

• You have billed a VSS order with order type Service Contract Release Order (2003) or Serv. Cont. Rel. Ord. Returns (2103).
• No SD orders exist for the VSS order process.
• The system adds the cost controlling documents to the VSS document flow when you bill the VSS order. We deliver this Customizing as standard. If the system does not find the cost controlling documents in the document flow (for example if you changed Customizing settings under Order > Order Control > Define Action), it displays an error message.

...