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This functionality allows to maintain Customer using transaction BP or XD02 setting Blocking Data. When settings from BP/XD02 transactions will be consistent with entries from /PACG/ECM_CDC, then Customer will be sent to the cloud as Inactive. Such Customer is not able to be used in service processing and in FSM is displayed as Inactive. Situation where Customer can be deactivated occurs when at least one of the Blocking Data area are filled in the same way like in /pacg/ecm_cdc. In order for the inactive status to be sent to the cloud, the data in XD02 must be updated or the customer must be sent by the /PACG/ECM_CUSTMASTER. One lock in SAP had highest priority to set the customer as INACTIVE.
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On S4HANA systems exists additional parameter - Central Block. If it is marked in /PACG/ECM_CDC and in BP transaction, a given customer is set to Inactive in FSM after saving any changes in BP transaction or sending a customer via /PACG/ECM_CUSTMASTER.
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Inside this transaction
There are 3 modes. User can preview what the current transaction mode is at the very top of the screen three modes indicating whether any customizing for selected company and/or account group exists or not :
Create mode - entries not exists yet for selected parameters.
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