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Case no.

Field ‘No zero confirmation’ (

Status
titleLONG LABEL
‘Confirmations always final’) in transaction /PACG/ECM_SCTD

Time effort/work time... confirmations  

Post-checkout (‘dummy’) confirmations

1

ON [‘X’] 

Confirmations will be created as final.

Dummy (zero) confirmations will not be created at all. 

2

OFF [‘ ‘]

Confirmations will be created as not final.  

Dummy (zero) confirmations will be created as final.

Info
Field ‘Aut. Final confirm.’ in transaction

SA Fin Confirm” (

Status
titleLONG LABEL
Finalize confirmations after checkout) in /PACG/ECM_SCTD – Service Call types definition: Overview and Detail must be on.  

Image Removed

3

‘OFF’ + disabled field

‘Aut. Final confirm’

SA Fin Confirm” (

Status
titleLONG LABEL
‘Finalize confirmations after checkout’)

Confirmations will be created as not final. 

Dummy (zero) confirmations will not be created at all.

Info
Field ‘Aut. Final confirm.’ in transaction

SA Fin Confirm” (

Status
titleLONG LABEL
Finalize confirmations after checkout) in /PACG/ECM_SCTD – Service Call types definition: Overview and Detail must be off

Case 1 example

The following confirmation is created for an inbound time effort. The confirmation is final. No additional (zero) confirmation is created after checkout.

Case 2 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. An additional (zero) confirmation is created after checkout and it is final (picture on the right).

Summary of confirmations:

Case 3 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. No additional (zero) confirmation is created after checkout. For this combination, the following settings (picture on the right) are required.