Final Confirmations

You can specify whether confirmations created for time efforts/work time should be always final, finalized after checkout or never automatically finalized. This is configured with the following fields:

 

Example customizing variants:

Case no.

Customizing

Time effort/work time... confirmations  

1

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Confirmations-always-final activated

Confirmations will be created as final. Dummy (zero) post-checkout confirmations will not be created. 

2

deactivated + activated

Confirmations will be created as not final. They will be finalized after checkout (with a dummy post-checkout confirmation)

3

deactivated + deactivated

Confirmations will be created as not final and checkout will not finalize them either.

 

Case 1 example

The following confirmation is created for an inbound time effort. The confirmation is final. No additional (zero) confirmation is created after checkout.

 

Case 2 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. An additional (zero) confirmation is created after checkout and it is final (picture on the right).

 

Summary of confirmations:

 

Case 3 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. No additional (zero) confirmation is created after checkout.

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