Versions Compared

Old Version 4

changes.mady.by.user proaxia

Saved on

compared with

New Version 5

changes.mady.by.user proaxia

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Case no.

Field

‘No zero confirmation’ (
Status
titleLONG LABEL
‘Confirmations always final’) in transaction /PACG/ECM_SCTD

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Confirmations-always-final

Time effort/work time... confirmations  

Post-checkout (‘dummy’) confirmations

1

ON [‘X’] 

Confirmations will be created as final.

Dummy (zero) confirmations will not be created at all. 

2

OFF [‘ ‘]

Confirmations will be created as not final.  

Dummy (zero) confirmations will be created as final.

Info
“SA Fin Confirm” (
Status
titleLONG LABEL
Finalize confirmations after checkout) in /PACG/ECM_SCTD – Service Call types definition: Overview and Detail

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout must be on.  

3

‘OFF’ + disabled field

“SA Fin Confirm” (
Status
titleLONG LABEL
‘Finalize confirmations after checkout’)

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout

Confirmations will be created as not final. 

Dummy (zero) confirmations will not be created at all.

Info
“SA Fin Confirm” (
Status
titleLONG LABEL
Finalize confirmations after checkout) in /PACG/ECM_SCTD – Service Call types definition: Overview and Detail

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout must be off

Case 1 example

The following confirmation is created for an inbound time effort. The confirmation is final. No additional (zero) confirmation is created after checkout.

Case 2 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. An additional (zero) confirmation is created after checkout and it is final (picture on the right).

Summary of confirmations:

Case 3 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. No additional (zero) confirmation is created after checkout. For this combination, the following settings (picture on the right) are required.