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Case no.

Field https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Confirmations-always-final

Time effort/work time... confirmations  

Post-checkout (‘dummy’) confirmations

1

ON [‘X’] 

Confirmations will be created as final.

Dummy (zero) confirmations will not be created at all. 

2

OFF [‘ ‘]

Confirmations will be created as not final.   They will be finalized after checkout.

Dummy (zero) confirmations will be created as final.

Info

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout must be on.  

3

‘OFF’ + disabled field https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout

Confirmations will be created as not final and checkout will not finalize them either.  

Dummy (zero) confirmations will not be created at all.

Info

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169/PACG+ECM+VSCTD+-+Service+Call+types+definition#Finalize-confirmations-after-checkout must be off

Case 1 example

The following confirmation is created for an inbound time effort. The confirmation is final. No additional (zero) confirmation is created after checkout.

Case 2 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. An additional (zero) confirmation is created after checkout and it is final (picture on the right).

Summary of confirmations:

Case 3 example

The following confirmation is created for an inbound time effort (picture on the left). The confirmation is not final. No additional (zero) confirmation is created after checkout. For this combination, the following settings (picture on the right) are required.