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• Service Order and Activities transfer in both direction SAP<=>FSM

  Status
  title S4PACG300

• Attachments on Service Order header

  Status
  title S4PACG300

• Time efforts

  Status
  title S4PACG300

• Material consumption

  Status
  title S4PACG300

• Material Reservation (only usage)

  Status
  title S4PACG300 SP01

• Checklist prefilling

  Status
  title S4PACG300 SP01

• Expenses

  Status
  title (S4)PACG 300 SP02

The provided solution by FSM Cloud Connector is based on SAP Best Practices. Please follow by instruction in SAP documentation to set up system correctly.

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1. Adding entry with Transaction Type ‘SRVO’ and Class/Interface ‘/PACG/ECM_CL_SRV_NOT_SRVO’ in SPRO => Service => Transactions => Additional Settings => Notification Class for Transaction Type (Setup program should cover this entry)

2. Adding entry to customizing /PACG/ECM_VLOTD with relevant order type

3. Adding Item properties in customizing /PACG/ECM_VLOI

4. Adding LEANORD object to /PACG/ECM_EOAS and then assign this object to plant in /PACG/ECM_PLAS (Setup program should cover this entry)

5. Set up statuses in /PACG/ECM_SCSTD

   1. System Status I1002 (Open) - Activity Generation set as ‘no active'

   2. System Status I1004 (Released) - Activity Generation set as ‘active’

   3. System status I1005 (Completed) - Activity generation set as ‘no active’

6. Set up statuses in /PACG/ECM_SCREQ - add statuses from previous point

   1. I1002 - Negative Selection - don’t send the Order

   2. I1004 - Standard - send the Order

   3. I1005 - Completed - send the Order

7. Enable option ‘Generate FSM Activity’ in /PACG/ECM_VLOTD - dedicated UDF COR_CLOUD_AssgPlan will be activated for Activity status

8. To handle incoming Lean Orders and Activities, the customizing for default master data’s values must be filled in /PACG/ECM_VLODS.

9. Attachments configuration must be maintained in /PACG/ECM_CUST_ATTA:

   1. Add Cloud message type ‘SERVICECALL' to Object type BUS2000116 in Section Cloud Message to SAP object mapping

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Info
Message type /PACG/ECM_TIMEEFFIN for Time Effort must be assigned to new class /PACG/ECM_CL_S_IDOC_I_TIMEEFF1. This setting can be found in /PACG/ECM_CLSASSIGN:

Expenses

The Connector integration with SAP S4/HANA Service Order enables three types of expense postings:

1. Controlling – Documents can be posted in KB16n or KB23n.

2. Confirmation – Expenses are saved as confirmations directly within the SAP S4/HANA Service Order.

3. FI (Financial) – Documents can be posted to the Finance area using FB03.

Detailed maintenance and setup for expenses can be performed in the /PACG/ECM_VEXPNS transaction.