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  • Define a selection of documents which should be migrated. New activities are linked with existing orders and other objects already linked to old activities. Use the program in the 'test run' mode. Set the new inbound and outbound data handling classes for E4C activities directly from the report. Logs confirm the success or failure of the process.

Info

Learn more: Migration of Sales activities to E4C activities

Processing time of outgoing idocs

  • Measure time differences between statuses of inbound and outbound idocs (performance monitoring tool).

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Learn more: /PACG/ECM_O_IDOC_T - Outgoing Idoc - time differences

Error message for blocked objects

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  • Store inbound attachments using SAP Business Document Service (BDS).

Info

Learn more: BDS storage format

Additional enhancements

  • Lock mechanism in event processing of event "Service order". The mechanism checks if a service order can be locked within a set amount of time. If not, the processing is cancelled with an error which prevents reading and using data of a service order which is not fully saved.

  • Check whether an attachment has already been sent in case of sending the same attachments to various companies.

  • Custom service calls and activities - inject any fitting content into the structure of an idoc and send it to the cloud as an activity or a service call.

  • Transfer states from SAP ECC to SAP FSM (e.g. US states).

  • Employee address determined for AI planning - address determination adjusted to send multiple addresses based on info type / subtype instead of customized.

  • Determine the technician's work address using the personnel area instead of infotype 0006 (Addresses).

  • Additional ways of determination of cost center for time efforts. Time effort type as a source of cost center.

Info

Learn more: /PACG/ECM_CTET - Time Effort Type

  • Redesign of e-mail sending customizing – combined into a view cluster with more advanced condition rules.

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Learn more: /PACG/ECM_CLMAIL_CON - Mail Customizing for Checklist

  • Default implementation of BADI DOCUMENT_OBJ created including standard /PACG/ screen. Handling E4C Activities attachments in DMS.

  • If description is not provided for inbound attachments that should be stored using DMS, the filename is used instead.

  • Message ID to idoc number mappings (from the /PACG/ECM_MIDMAP table) can be deleted collectively when no longer needed with a new deletion program.Set

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Learn more: /PACG/ECM_DEL_MIDMAP - Delete table /PACG/ECM_MIDMAP

  • Setting Serial Number as inactive in FSM after it gets used in SAP ECC - instead of deletion mark, inactive mark is sent for serial number outbound IDoc.

  • Additional configuration for 'Warranty and contract' texts sending.

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Learn more: /PACG/ECM_CREST - Resolution texts

  • Functionality of blocking of sending attachments extended by the company indicator.

  • Duration time conversion to hours on operation level of service order.

  • After attachment deletion in SAP ECC, it is removed from SAP FSM as well.

  • Extended check if a material is batchable – apart from the MARA table (if XCHPF is empty), the MARC table is checked for a given plant.

  • Add entries to TRESC table by the setup program - TRESC table entries added by the setup program corresponding to entries added to BALOBJ and BALSUB tables.

  • Book expenses on the level of service order operation.

  • Book material movement on the level of service order operation

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