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Service Order and Activities transfer in both direction SAP<=>FSM
Status title S4PACG300 Attachments on Service Order header
Status title S4PACG300 Time efforts
Status title S4PACG300 Material consumption
Status title S4PACG300 Material Reservation (only usage)
Status title S4PACG300 SP01 Status title S4PACG300 SP01 Expenses
Status title (S4)PACG 300 SP02 Mileages
Status title (S4)PACG 300 SP03 Checkout
Status title (S4)PACG 300 SP03
Prerequisites
It is recommended to run setup program /PACG/ECM_SETUP before using integration - some required entries in settings will be automatically added. To enable Lean Order integrations there are some necessary steps to maintain in the system:
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Mileage with activity allocation for expense
Mileage with manual allocation for expense
Mileage with confirmation for expense
Checkout
When an activity in FSM is completed and all required actions are finalized, the technician initiates the Checkout process. A successful checkout results in the closure of the Activity's item in the S4 HANA Service Order. The status of the related item is updated to ‘Completed’ based on the settings in /PACG/ECM_SCSTD:
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Additionally, the attachment with Service Checkout will be added on Service Order’s item level:
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In the dedicated ‘FSM Activity’ Fiori app, Checkout information is displayed in a separate section, allowing users to view details such as:
Checkout number
Person number who complete the checkout
First and Last Name of technician
Creation date and time
Email address
Email indicator. It is checked if message was delivered on selected Email address
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