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  • Service Order and Activities transfer in both direction SAP<=>FSM

    Status
    titleS4PACG300

  • Attachments on Service Order header

    Status
    titleS4PACG300

  • Time efforts

    Status
    titleS4PACG300

  • Material consumption

    Status
    titleS4PACG300

  • Material Reservation (only usage)

    Status
    titleS4PACG300 SP01

  • Checklist prefilling

    Status
    titleS4PACG300 SP01

  • Expenses

    Status
    title(S4)PACG 300 SP02

  • Mileages

    Status
    title(S4)PACG 300 SP03

  • Checkout

    Status
    title(S4)PACG 300 SP03

Prerequisites

It is recommended to run setup program /PACG/ECM_SETUP before using integration - some required entries in settings will be automatically added. To enable Lean Order integrations there are some necessary steps to maintain in the system:

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  • Mileage with activity allocation for expense

  • Mileage with manual allocation for expense

  • Mileage with confirmation for expense

Checkout

When an activity in FSM is completed and all required actions are finalized, the technician initiates the Checkout process. A successful checkout results in the closure of the Activity's item in the S4 HANA Service Order. The status of the related item is updated to ‘Completed’ based on the settings in /PACG/ECM_SCSTD:

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Additionally, the attachment with Service Checkout will be added on Service Order’s item level:

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In the dedicated ‘FSM Activity’ Fiori app, Checkout information is displayed in a separate section, allowing users to view details such as:

  • Checkout number

  • Person number who complete the checkout

  • First and Last Name of technician

  • Creation date and time

  • Email address

  • Email indicator. It is checked if message was delivered on selected Email address

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