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Business scenario

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Set up the prerequisites and run the migration program. Once the migration is successful set up the configuration for E4C activity creation if its not already activated.
Prerequisites:

  • Enable the 'E4C Activity' flag before running the migration program. The activity type cannot be determined unless the E4C Activity flag is switched on in transaction /PACG/ECM_CPROP - General Properties of E4C.






Migration Program Details:
The migration program can be found in /PACG/ECE package (program /PACG/ECE_ACTIVITY_TRANSFER).

Activities to migrate are defined using Sales Organization number, Distribution Channel number, Division number, Sales activity number or creation date.

  • Inb. Data Create.Class - Change 'Incoming Message Attributes' for the message type /PACG/ECM_ACTIVITYIN (New Inb. Data Creation class: /PACG/ECM_CL_S_IDOC_I_ACTIVI_E)

  • IDOC Creation Class - Change the 'Outgoing Class Assignment' for message type /PACG/ECM_ACTIVITYOUT (New Idoc Class: /PACG/ECM_CL_S_IDOC_O_ACTI_E)


Change IDOC processing classafter successful migration the checkbox should be checked to automatically update the classes for the configuration (the classes should be entered in the 'configuration update' section). With this setting new activities won't be transferred/created.
If no data is entered, the program will migrate all the sales activities found. The number of activities to transform is displayed in a warning window.

Displayed logs confirm successful transformation for a given activity. All the logs can be found in /pacg/ece_acttr table (E4C: Log table with migrated sales activities).

Sales activities are stored in VBKA table. If the migration process succeeded, these activities can now be found in /PACG/ECM_ACTI table.
If no fitting activity is found, an error log is displayed.

If the 'Test run' checkbox is checked, the program will display logs showing which activities can be transformed, have already been processed or can't be mapped, but no changes will be made in the database.


Post Migration:

  • Set up the configuration for the E4C activity for your business process if its not set up already.

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  • The new activities created will be E4C activity.






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Technical documentation

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*Grey fields are E4C Activity-specific

E4C Activity table field

Source

Source table field

Description

ACTNR

VBKA

VBELN

E4C Activity Number (SD document no. of a sales activity in sales support)

VKORG

VBKA

VKORG

Sales Organization

VTWEG

VBKA

VTWEG

Distribution Channel

SPART

VBKA

SPART

Division

ACTI_TYPE

Based on E4C Activity code mapping in /pacg/ecm_actmae and VBKA

KTAAR

Activity type

ACTI_STATUS

Based on SAP status mapping in /PACG/ECM_STAMAP and VBKA

KTAST

Activity status

KUNNR

VBPA

KUNNR

Customer number (Partner number)

KUNWE

VBPA

KUNNR

Ship-to-party

CONTACT

VBPA

PARNR

Number of contact person

PERNR

VBPA

PERNR

Personal Number

ACTI TOPIC



Activity topic

SUBJECT

Mapped from a text object with key value "TEXTID_SUBJ", name <sales activity number> and object "VBKA"


Subject

TECHNICIAN



Technician

ADDRESS

Mapped from a text object with key value "TEXTID_ADDR", name <sales activity number> and object "VBKA"


Address – object key

PREV_ACTNR

VBKA

VGBEL

E4C Reference Activity Number (Document number of the reference document)

SOURCE ACTNR



E4C Source Activity Number

ACTI_START_DATE

VBKA

KTABG

Activity start date

ACTI_START_TIME

VBKA

KTABT

Activity start time

ACTI_END_DATE

VBKA

KTAEN

Activity end date

ACTI_END_TIME

VBKA

KTAET

Activity end time

DURATION



Duration in minutes

ACTI_REM_DATE



Activity remainder date

ACTI_REM_TIME



Activity remainder time

ACTI_CHECKEDOUT

Proaxia append for VBKA table

/PACG/ECM_CHECKEDOUT

E4C CheckedOut

COMPID

/PACG/ECM_SAASG

COMPID

E4C Company ID

SERVICE_RATING

VBKA

Fields starting with "KTA-" and ending with a value predefined for each company

Service rating

AUFNR

If an object relationship is found, object key is assigned the value of the order number, uses
RELGRAPHLK structure

objkey_b

Order number

VORNR

AFVC

VORNR

Operation/Activity Number

UVORN

AFVC

VORNR

Suboperation

QMNUM



Notification number

MANUM



Sequential task number

EQUNR



Equipment number

TPLNR



Functional location

TEAM_ID



Team Id

TIMEZONEID



Time zone

EXECSTAGE



FSM Execution stage

fOBJ_REF_TYPE

Manual, "Service call" (if order number not initial) or "Business Partner" (order number initial)



Cloud message type

OBJKEY

/PACG/ECM_ACTI

If order number not initial, object key is assigned the value of the order number (AUFNR), otherwise KUNNR

Oder number or Customer number

RELEAS_UDF_SEND



Release UDF was sent (or not)

ERDAT



Date on which record was created

ERZET



Entry time

ERNAM



Name of person who created the object

AEDAT



Changed on

AEZET



Time last change was made

AENAM



Name of person who changed object

LOEKZ



Marked for deletion

CLOUD_CREATED



Activity created from CloudApp

CHANGEDBYSAP



Activity dates where changed by SAP

DUMMY



Single-character Indicator


After the transformation process, regardless of its success, subroutine manage_number_ranges is carried out, assuring the activity number range status is equal to the highest sales activity number range status. Number range objects are maintained in transaction SNRO.

  • RV_BELEG (no 23) - Number ranges for SD documents (sales activity)

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  • /PACG/ECM1 – Number ranges for E4C Activities

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Testing

Let's access sales activity 100001720 via transaction VC03.

This activity can't be found in /PACG/ECM_ACTI_VC03 - Display E4C Activity transaction.
Once the migration process has been launched for this activity, a confirmation log can be seen.

The activity can now be seen as an E4C Activity in transaction /PACG/ECM_ACTI_VC03.

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