Migration of Sales activities to FSM activities

Since SAP S/4 no longer supports sales activities, a new object – FSM Activity has been created, with proper transactions to manage it. It's recommended to all FSM Cloud Connector users to use solely this object. Already existing sales activities can be easily transformed into E4C activities with the migration program.

The migration program can be found in /PACG/ECE package (program /PACG/ECE_ACTIVITY_TRANSFER).

Prerequisites

For the migration program to run correctly, the ‘FSM Activity’ flag in transactionhttps://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515 must be enabled first. The activity type cannot be determined unless this flag is switched on.

Data Selection

To transfer sales activities to E4C activities using the migration program, the ‘Data selection’ section of it must be filled carefully. Leaving these fields empty results in migration of all the sales activities found.

To transfer one particular sales activity or a range of activity numbers, use the ‘Sales activity no.’ field.

 

Configuration update

Leave the ‘Change IDOC processing class’ option empty if you want to transfer activities, not configuration (for changing only the configuration classes, see the Post migration section).

Running the program

After filling the ‘Data selection’ and ‘Configuration update’ sections of the program, the user can run the program in either a test mode, or a regular mode.

To run the program in the test mode, make sure to check the ‘Test run’ option.

'Send activities to FSM option is available with PACG200 SP03 and S4PACG200 SP03 or with the SAP note 3105329 available for PACG110 SP03, PACG200 SP01, PACG200 SP02

If the newly migrated activities should be sent to FSM the checkbox ‘Send activities to FSM’ must be ticketed. Otherwise activities will not be sent. In the older version of this report activities were sent to FSM by default.

The program will display a warning window with a number of activities to transfer, and then logs showing which activities can be transformed, have already been processed or can't be mapped - no changes will be made in the database, however.

If run in the regular mode, the program will act similarly, with proper changes made in the database. First, a warning window displays the number of sales activities selected to be transformed.

If no fitting activity is found, an error log is displayed.

After clicking ‘Execute’ in the warning window, the transformation takes place. Eventually logs are displayed, confirming successful transformation for specified activities. All the logs can be found in /pacg/ece_acttr table (E4C: Log table with migrated sales activities).

Transformed activities (from the VBKA table) can now be found in the /PACG/ECM_ACTI table. They can also be retrieved in transactions /PACG/ECM_ACTI_VC01, /PACG/ECM_ACTI_VC02 or /PACG/ECM_ACTI_VC03.

Post migration

Once the migration is done and successful, set up the configuration for the FSM Activity for your business process if it's not created already.

From this moment new activities created will be E4C activities.

Post migration configuration update

To automatically update the classes for configuration after successful migration, the ‘Change IDOC processing class’ option should be checked. Running the program with this setting won't result in new activities being transferred/created. Solely the classes will be updated.

The 'Configuration update' section of the program should be filled with classes below:

  • Inb. Data Create.Class - Change 'Incoming Message Attributes' for the message type /PACG/ECM_ACTIVITYIN - Inb. Data Creation class /PACG/ECM_CL_S_IDOC_I_ACTIVI_E

  • IDOC Creation Class - Change the 'Outgoing Class Assignment' for message type /PACG/ECM_ACTIVITYOUT - Idoc Class /PACG/ECM_CL_S_IDOC_O_ACTI_E

  • Data Selection Class - /PACG/ECM_CL_S_SEL_ACTIVITY_E

Technical overview

Sales activity – FSM Activity Mapping Table

FSM Activity table field

Source

Source table field

Description

ACTNR

VBKA

VBELN

FSM Activity Number (SD document no. of a sales activity in sales support)

VKORG

VBKA

VKORG

Sales Organization

VTWEG

VBKA

VTWEG

Distribution Channel

SPART

VBKA

SPART

Division

ACTI_TYPE

Based on FSM Activity code mapping in /pacg/ecm_actmae and VBKA

KTAAR

Activity type

ACTI_STATUS

Based on SAP status mapping in /PACG/ECM_STAMAP and VBKA

KTAST

Activity status

KUNNR

VBPA

KUNNR

Customer number (Partner number)

KUNWE

VBPA

KUNNR

Ship-to-party

CONTACT

VBPA

PARNR

Number of contact person

PERNR

VBPA

PERNR

Personal Number

ACTI TOPIC





Activity topic

SUBJECT

Mapped from a text object with key value "TEXTID_SUBJ", name <sales activity number> and object "VBKA"



Subject

TECHNICIAN





Technician

ADDRESS

Mapped from a text object with key value "TEXTID_ADDR", name <sales activity number> and object "VBKA"



Address – object key

PREV_ACTNR

VBKA

VGBEL

E4C Reference Activity Number (Document number of the reference document)

SOURCE ACTNR





E4C Source Activity Number

ACTI_START_DATE

VBKA

KTABG

Activity start date

ACTI_START_TIME

VBKA

KTABT

Activity start time

ACTI_END_DATE

VBKA

KTAEN

Activity end date

ACTI_END_TIME

VBKA

KTAET

Activity end time

DURATION





Duration in minutes

ACTI_REM_DATE





Activity remainder date

ACTI_REM_TIME





Activity remainder time

ACTI_CHECKEDOUT

Proaxia append for VBKA table

/PACG/ECM_CHECKEDOUT

E4C CheckedOut

COMPID

/PACG/ECM_SAASG

COMPID

E4C Company ID

SERVICE_RATING

VBKA

Fields starting with "KTA-" and ending with a value predefined for each company

Service rating

AUFNR

If an object relationship is found, object key is assigned the value of the order number, uses
RELGRAPHLK structure

objkey_b

Order number

VORNR

AFVC

VORNR

Operation/Activity Number

UVORN

AFVC

VORNR

Suboperation

QMNUM





Notification number

MANUM





Sequential task number

EQUNR





Equipment number

TPLNR





Functional location

TEAM_ID





Team Id

TIMEZONEID





Time zone

EXECSTAGE





FSM Execution stage

fOBJ_REF_TYPE

Manual, "Service call" (if order number not initial) or "Business Partner" (order number initial)




Cloud message type

OBJKEY

/PACG/ECM_ACTI

If order number not initial, object key is assigned the value of the order number (AUFNR), otherwise KUNNR

Oder number or Customer number

RELEAS_UDF_SEND





Release UDF was sent (or not)

ERDAT





Date on which record was created

ERZET





Entry time

ERNAM





Name of person who created the object

AEDAT





Changed on

AEZET





Time last change was made

AENAM





Name of person who changed object

LOEKZ





Marked for deletion

CLOUD_CREATED





Activity created from CloudApp

CHANGEDBYSAP





Activity dates where changed by SAP

DUMMY





Single-character Indicator


After the transformation process, regardless of its success, subroutine manage_number_ranges is carried out, assuring the activity number range status is equal to the highest sales activity number range status. Number range objects are maintained in transaction SNRO.

 

  • RV_BELEG (no 23) - Number ranges for SD documents (sales activity)

 

  • /PACG/ECM1 – Number ranges for E4C Activities





If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.