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By default the status is determined from the task types /DBE/T001 and /DBE/T002. This setting can be overwritten in the VSS->Service-> Service Resource Scheduling->Customer Portal->General Settings->Mainatin Customer Portal Parameters IMG node.

Document Type

Default task type

Parameter ID to overwrite the task type

Order

/DBE/T001

CF_TASKID_ORDER

Quotation

/DBE/T002

CF_TASKID_QUOTATION

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