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This subsection serves as a high-level overview of selected FSM Cloud Connector customizing steps.

Please note that the hereby listed transactions are just a fraction of all transactions delivered with FSM Cloud Connector, each of them is described in the Application Help section. All FSM Cloud Connector transactions can be accessed via area menu /PACG/EC or using dedicated t-codes.

Plenty of customizing transactions require transfer of objects to FSM. This is indicated by an entry in theCorresponding sending transactioncolumn, e.g. after defining service call types (SAP order types) relevant for FSM, they must be transferred to FSM using the dedicated sending transaction, otherwise they won’t be visible there.

All sending transactions follow a similar logic. Learn more about it under the following link: Send | Explanation of sending transactions

Certain objects, new or updated, will be transferred automatically, this applies to service calls, activities, customers, vendors, materials, equipment, functional location - keep in mind that if objects were created before FSM Cloud Connector and we want to have them in FSM, they must be transferred manually.

To copy existing configuration from one company to another or compare two companies, use transactions /PACG/ECM_COPY_COMP2 - Copy/delete company settings and /PACG/ECM_CONS_CHCK - Customising consistency check.