Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The FSM Cloud Connector component was released on 5th 2nd of June 2023

Info

Download here:

SUPPORT PACKAGE FOR ADD-ON 200 SAP ECC

SUPPORT PACKAGE FOR ADD-ON 200 FOR SAP S/4HANA

Info

FSM Cloud Connector release PACG 200/S4PACG 200 SP9 aligns with SAP FSM release 2305

...

  • Install SAP notes. The list of available notes can be found here. Especially these should be considered:

    • 3339959 - Transactions for the meas. point/reading/category sending programs

    • 3339456 - Measurement readings with a 'difference' value result in incorrect measurement documents

    • 3340147 - Correction for sending Measuring Reading remarks to FSM

    • 3342254 - Report to fill buffer tables for the new Cockpit (/PACG/ECM_COCKPIT2)

  • Run /PACG/ECM_SETUP

  • In case of upgrade remove event configuration in SWETYPV :

    • run t-code SWETYPV

    • find following entry:

      • Object category: BO

      • Object type: BUS2088

      • Event: RELEASED

      • Receiver type: /PACG/ECM_CL_S_EVENT_SERVORD

Change Log (SAP NOTE

...

3341012)

Category

Feature description

Equipment/Functional location

Measuring points and readings

Technicians can use the FSM mobile application to display measuring points and measurement documents created in SAP ECC/S4, as well as to record new readings for a given equipment. The readings are then stored in SAP ECC/S4 as measurement documents.

Learn more: Measuring points and measurements readings

Performance

A faster version of FSM Cockpit

A new method of collecting data was introduced, significantly speeding up the process of reading IDocs in the FSM Cockpit. The new Cockpit can be accessed using transaction /PACG/ECM_COCKPIT2 - FSM Connector Cockpit (new).

Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit

Enable foreground inbound processing. Select a custom RFC Connection.

A new configuration option allows processing of incoming messages in the foreground instead of background (synchronous vs. asynchronous processing). This can improve performance in the systems where background processing is heavily loaded. Additionally, an RFC Connection other than ‘None’ can be selected for inbound idoc processing.

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-SynchrIDocProc and https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-RFC-Connection

Events optimization

  • BUS2088 Released event was raising an event of type /PACG/ECM_CL_S_EVENT_SERVORD. The same event is raised at save of an order, causing the first one to be redundant. With the new release, the related configuration entry will not be added by setup report anymore.

  • While processing /PACG/ECM_CL_S_EVENT_ACTIVITY, raising of /PACG/ECM_CL_S_EVENT_MDOC event got replaced by a direct call of the material document selection class. This reduces the number of unnecessary idoc generation attempts for objects which were already sent.

  • While saving service order, additional checks of validity were introduced before event /PACG/ECM_CL_S_EVENT_ITEM is raised for items added to the components table. This reduces the number of unnecessary IDocs generation attempts for objects which are not FSM-relevant.

  • In the previous product versions, in order to send an attachment to FSM, it was necessary to send the entire object to which it was added. Now FSM Cloud Connector is capable of sending selected attachments omitting their parent objects.

  • FSM activities are no longer sent to FSM unconditionally together with the service orders (of course activities are still sent to FSM on creation or change). The related sending programs however keep the option of sending them on request.

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/38175197/PACG+ECM+TRIG+SCALL+-+Service+Call+formerly+PACG+ECM+SCALL#(S4)PACG-200-SP09-Send-activity

Locking of /PACG/ECM_AHASH table

UX/UI

Locking and unlocking of /PACG/ECM_AHASH table got changed in order to improve performance in systems with multiple application servers

UX improvements

Service call type definition configuration redesign

(cluster view)
  • simplifies navigation through the customizing thanks to customizing options being grouped into meaningful categories. ALV-based /PACG/ECM_SCTD_ALV - Service call types definition (ALV) simplifies mass update, comparison of entries and duplication from one type/company to another. Changes in one transaction will be visible in another.

UX improvements in other service call-related configurations

Navigate to sending transactions from the related customizing transactions

The button 'Send to FSM', added to several customizing transactions, navigates to the corresponding sending transactions. This helps reduce the effort related to jumping between FSM Cloud Connector folders and transactions.

Learn more: Send | Explanation of sending transactions

FSM menu reorganization

Transactions in FSM Cloud Connector folders Administration, Reporting and Send were grouped into meaningful categories, based on their functionality and usage. The new sub-folders can be seen in the tree of the application help page: Application Help.

Collapse/expand all company-related notes in the attachment configuration

Two buttons added to /PACG/ECM_CUST_ATTA - Inbound/Outbound Attachment Configuration - it is now possible to collapse and expand the entire company configuration tree with a single click.

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/842661889/PACG+ECM+CUST+ATTA+-+Inbound+Outbound+Attachment+Configuration#Expand%2Fcollapse-all-nodes

Display all customizing entries in the Customer deactivation configuration

It is now possible to display all the existing configuration entries maintained with transaction /PACG/ECM_CDC - Customer's deactivation configuration as ALV

Learn more: /PACG/ECM_CDC - Customer's deactivation configuration, button 'Display customizing'

Activities

Group Checkout

The issues with the group checkout functionality were solved. This solution was also delivered as an SAP note for previous FSM Cloud Connector versions, learn more: https://launchpad.support.sap.com/#/notes/3333690

.

Authorizations

New authorization objects

  • /PACG/E016 - Required to execute /PACG/ECM_FIX_CT_GEN - Unblock checklist templates

  • /PACG/E017 - Required to execute /PACG/ECM_DEL_ALTEW - Delete table /PACG/ECM_ALTEW.

  • /PACG/E018 - Required to process outbound Idocs in the Cockpit

  • /PACG/E019 - Required to repeat processing of outbound Idocs in the Cockpit

    .

    Service Order

    Order update from FSM

    Added handling for unsupported time unit in the UPDATE_OPERATION method (called during operation update attempt based on activity changes from FSM).

    SAP S4/HANA Maintenance Service Order

    Attachments' integration

    As with the CS service orders, it is possible to copy attachments from the related activity or PM order to the parent MSO, if the functionality is enabled in the dedicated configuration.

    Learn more: Advanced Execution Service Order - Attachments

    Network-based service calls

    • Link network-originated service call attachments to activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09-Cpy.Att.To.Acti

    • Service assignment status handling was added for network-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Planning-status

    • Unassignment status handling was added for network-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Unassignment-status

    • Specify how user status set to a network activity should affect the related FSM activities' workflow step (direction from SAP to FSM) or how activity workflow step should affect network activity’s user status (direction FSM to SAP).

    Learn more: /PACG/ECM_SASA – Relation Assignment Status – User Status

    • Activities can be created using time unit defined in the SAP standard customizing

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Work%2Fdur-unit

    Notification-based service calls

    • Unassignment status handling was added for notification task-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/

    1702854657/FSM+Authorizations#Authorization-objectsFSM Connector (general)

    37137385/PACG+ECM+SCTDQ+-+Service+call+types+SN+definition#(S4)PACG-200-SP09--Unassignment-status

    Checklists

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1588592641/Maintenance+steps+to+follow+PACG+ECM+CL+PREF#Location-picker

    • A new tool can regenerate GENERIC messages for checklist templates and resend them to FSM in case the initial ones failed after system copy

    Learn more: /PACG/ECM_FIX_CT_GEN - Unblock checklist templates

    • After activity reassignment, the related checklists can also be reassigned. This helps avoid generation of duplicates.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1588592641/Maintenance+steps+to+follow+PACG+ECM+CL+PREF#(S4)PACG-200-SP09-ReasAct

    Equipment/Functional location

    Measuring points & readings

    Technicians can use the FSM mobile application to display measuring points and measurement documents originating from SAP ECC/S4, associated with an equipment, as well as record new readings. The readings are communicated to SAP ECC/S4 and stored as measurement documents.

    Learn more: Measuring points and measurements readings

    Personal reservations

    Custom address for Personal Reservation

    Custom address added to personal reservation in FSM is now stored using SAP Business Address services (table ADRC) and added to the person reservation entry in table /PACG/ECM_PRESPR.

    Worktime

    Users/Employees

    ‘Soft deleted’ flag added to users' maintenance

    A new column/flag was added to the Connector’s Users Maintenance - soft deletion of users is now reflected by a corresponding checkbox in the mentioned transactions. See e.g. https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/975601665/PACG+ECM+MAINT+USER+-+FSM+users#(S4)PACG-200-SP09--Soft-delete.

    A new report checking validity of FSM users in the SAP system

    The new report - /PACG/ECM_FSMUSR_CHK - checks validity of FSM users in the SAP system, more precisely the status of the related SAP user (if exists, if within validity date, if not locked) and personnel number (if exists, if employment status is active). The report can also be called from /PACG/ECM_ALV_USERS - Mass User Maintenance.

    Learn more: /PACG/ECM_FSMUSR_CHK - Check Users

    Employee IDocs

    PA0024 skills are no longer included in employee Idoc. This obsolete approach in certain circumstances would cause skills to be rejected by FSM, due to exceeded lenght. The skills are now only sent as seperate SKILL objects.

    Administration and monitoring

    Deletion report for table /PACG/ECM_ALTEW

    The table /PACG/ECM_ALTEW, together with /PACG/ECM_ALTEWC (CATS receivers), /PACG/ECM_ALTEWS (splits) and /PACG/ECM_ALTEWU (udfs), is used for ‘parking’ time records, as well as to store any inbound time effort (in case they get updated in FSM and the corresponding SAP documents should be adjusted). These tables can rapidly grow and a new deletion report helps users get rid of the unneeded entries.

    Learn more: /PACG/ECM_DEL_ALTEW - Delete table /PACG/ECM_ALTEW

    Navigate to sending transactions from the related customizing transactions

    The button 'Send to FSM', added to several customizing transactions, navigates to the corresponding sending transactions. This helps reduce the effort related to jumping between FSM Cloud Connector folders and transactions.

    Learn more: Send | Explanation of sending transactions

    Connector’s number ranges

    A new view was added to the FSM Cockpit - it shows a list of Connector-related number ranges and their current status

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37138397/PACG+ECM+COCKPIT+-+FSM+Connector+Cockpit#Number-ranges-statuses

    System copy guide

    A new transaction serving as a checklist of steps which must be performed on an SAP system after system copy.

    Learn more: /PACG/ECM_SYSTEM_CPY - Steps to perform after system copy

    Events generation -

    Send Deletion Requests transaction

    The validation of entered cloud message type was added to /PACG/ECM_SEND_DELRQ - Send Deletion Request to the Cloud in order to avoid errors.

    Ping Message Broker

    The Ping Message Broker tool returns additional information about Message Broker status.

    Learn more: /PACG/ECM_PING_MB - Ping Message Broker

    Transporter exception

    A new tool was added to the Message Broker toolset - it returns information about the latest transporter’s exception

    Learn more: /PACG/ECM_TR_EXC - Get last transporter exception

    Performance

    Events generation - /PACG/ECM_CL_S_EVENT_MDOC

    While processing /PACG/ECM_CL_S_EVENT_ACTIVITY, raising of /PACG/ECM_CL_S_EVENT_MDOC event got replaced by a direct call of the material document selection class. This reduces the number of unnecessary idoc generation attempts for objects which were already sent.

    System copy guide

    A new transaction serving as a checklist of steps which must be performed on an SAP system after system copy.

    Learn more: /PACG/ECM_

    CL_S_EVENT_ITEM

    While saving service order, additional checks of validity were introduced before event /PACG/ECM_CL_S_EVENT_ITEM getting raised for items added to the components table. This reduces the number of unnecessary idoc generation attempts for objects which are not FSM-relevant.

    Locking of

    SYSTEM_CPY - Steps to perform after system copy

    New authorization objects

    AHASH table

    Locking and unlocking of /PACG/ECM_AHASH table got changed in order to improve performance in systems with multiple application servers

    A faster version of FSM Cockpit

    A new method of collecting data was introduced, significantly speeding up the process of reading IDocs in the FSM Cockpit. The new Cockpit can be accessed using transaction /PACG/ECM_COCKPIT2 - FSM Connector Cockpit (new).

    Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit (new)

    Optimization of attachment sending to FSM

    Before this change, in order to send an attachment to FSM, it was necessary to send the entire object to which it was added. Now FSM Cloud Connector is capable of sending selected attachments omitting their parent objects.

    Change background task processing of
    S_INPUT

    A new configuration option allows processing of incoming messages in the foreground instead of background. This can improve performance in the systems where background processing is heavily loaded. Additionally, an RFC Connection other than ‘None’ can be selected for inbound idoc processing.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-SynchrIDocProc and https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-RFC-Connection

    BUS2088 release event disabled

    BUS2088 Released event was raising an event of type /PACG/ECM_CL_S_EVENT_SERVORD. The same event is raised at save of an order, causing the first one to be redundant. With the new release, the related configuration entry will not be added by setup report anymore.

    Personal reservations

    Custom address for Personal Reservation

    Custom address added to personal reservation in FSM is now stored using SAP Business Address services (table ADRC) and added to the person reservation entry in table /PACG/ECM_PRESPR.

    SAP S4/HANA Maintenance Service Order

    Attachments' integration

    As with the CS service orders, it is possible to copy attachments from the related activity or PM order to the parent MSO, if the functionality is enabled in the dedicated configuration.

    Learn more: MSO Attachments

    Network-based service calls

    • Link network-originated service call attachments to activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09-Cpy.Att.To.Acti

    • Service assignment status handling was added for network-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Planning-status

    • Unassignment status handling was added for network-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Unassignment-status

    • Specify how user status set to a network activity should affect the related FSM activities' workflow step (direction from SAP to FSM) or how activity workflow step should affect network activity’s user status (direction FSM to SAP).

    Learn more: /PACG/ECM_SASA – Relation Assignment Status – User Status

    • Activities can be created using time unit defined in the SAP standard customizing

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/759758883/PACG+ECM+SCTDO+-+Service+call+types+definition+NW#(S4)PACG-200-SP09--Work%2Fdur-unit

    Notification-based service calls

    • Unassignment status handling was added for notification task-based activities

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37137385/PACG+ECM+SCTDQ+-+Service+call+types+SN+definition#(S4)PACG-200-SP09--Unassignment-status

    Service Order

    Order update from FSM

    Added handling for unsupported time unit in the UPDATE_OPERATION method (called during operation update attempt based on activity changes from FSM).

    Suppress sending activities with service order

    FSM activities are no longer sent to FSM unconditionally together with the service orders (of course activities are still sent to FSM on creation or change). The related sending programs however keep the option of sending them on request.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/

    38175197

    1702854657/

    PACG+ECM+TRIG+SCALL+-+Service+Call+formerly+PACG+ECM+SCALL#(S4)PACG-200-SP09-Send-activityTransactions

    FSM+Authorizations#Authorization-objects

    New transactions

    List of new transactions:

    • /PACG/ECM_COCKPIT2

    • /PACG/ECM_DEL_ALTEW

    • /PACG/ECM_DEL_CIDOCS

    • /PACG/ECM_FIX_CT_GEN

    • /PACG/ECM_FSMUSR_CHK

    • /PACG/ECM_SCSTD_CAS

    • /PACG/ECM_SCTD_ALV

    • /PACG/ECM_SECMA_NT

    • /PACG/ECM_SEGMA_NT

    • /PACG/ECM_SYSTEM_CPY

    • /PACG/ECM_TRIG_ITEM

    • /PACG/ECM_TR_EXC

    • /PACG/ECM_VSCTD

    • /PACG/ECM_VSCTDO

    • /PACG/ECM_VSCTDQ

    • /PACG/ECM_VWBS

    Users/Employees

    ‘Soft deleted’ flag added to users' maintenance

    A new column/flag was added to the Connector’s Users Maintenance - soft deletion of users is now reflected by a corresponding checkbox in the mentioned transactions. See e.g. https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/975601665/PACG+ECM+MAINT+USER+-+FSM+users#(S4)PACG-200-SP09--Soft-delete.

    A new report checking validity of FSM users in the SAP system

    The new report - /PACG/ECM_FSMUSR_CHK - checks validity of FSM users in the SAP system, more precisely the status of the related SAP user (if exists, if within validity date, if not locked) and personnel number (if exists, if employment status is active). The report can also be called from /PACG/ECM_ALV_USERS - Mass User Maintenance.

    Learn more: /PACG/ECM_FSMUSR_CHK - Check Users

    Employee IDocs

    PA0024 skills are no longer included in employee Idoc. This obsolete approach in certain circumstances would cause skills to be rejected by FSM, due to exceeded lenght. The skills are now only sent as seperate SKILL objects.

    Worktime

  • Actual start and finish frames are necessary for proper split customizing in /PACG/ECM_VWRKTC - Work Time Task Definition.

  • If split customizing is inconsistent, don't allow work time posting.