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Warning

As of (S4)PACG 200 SP12 the transaction /PACG/ECM_WBS - WBS (Service call) definition is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:

Configure service calls originated from WBS elements. This is a WBS-dedicated equivalent of standard transaction /PACG/ECM_SCTD –Service Call types definition: Overview and Detail (project type definition is used instead of order type).

General purpose

Configure service calls originated from WBS elements. This is a WBS-dedicated equivalent of standard transaction /PACG/ECM_VSCTD - Service Call types definition (project type definition is used instead of order type).

Info

Start your journey with WBS element integration with the following page: WBS element integration

Sending transaction (?)

/PACG/ECM_SCTMASTER - Service Call Type

Status
title(S4)PACG 200 SP09
You can navigate to the sending transaction using the button Send to FSM, placedon the toolbar.

Object assignment (?)

Object SERVICECALLTYPE must be added to /PACG/ECM_NOAS - No Object Assignment for a given company

Info

Start your journey with WBS element integration with the following page: WBS element integration

Make sure that a service call-relevant project type is set as (1) ‘active’, (2) activities can be created for it (field 'GenFSMActivity'), (3) its activities updated in SAP FSM can influence the related WBS element (field 'Act. operation'), (4) finally, which dates would be used for service call/activity dates ('Assign. dat/tim').

Learn how selected settings from this transaction can be used for: