/PACG/ECM_VWBS - WBS (Service Call) - Definition

(S4)PACG 200 SP09

As of (S4)PACG 200 SP12 the transaction /PACG/ECM_WBS - WBS (Service call) definition is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:

General purpose

Configure service calls originated from WBS elements. This is a WBS-dedicated equivalent of standard transaction /PACG/ECM_VSCTD - Service Call types definition (project type definition is used instead of order type).

Start your journey with WBS element integration with the following page: WBS element integration

Sending transaction (?)

/PACG/ECM_SCTMASTER - Service Call Type

(S4)PACG 200 SP09 You can navigate to the sending transaction using the button Send to FSM, placed on the toolbar.

Object assignment (?)

Object SERVICECALLTYPE must be added to /PACG/ECM_NOAS - No Object Assignment for a given company

Enter FSM-relevant WBS project types and maintain WBS type-dependent settings. The transaction simplifies navigation through the service call type definition customizing due to customizing options being grouped into meaningful categories.

 

 

 

The view cluster additionally incorporates fields from customizing /PACG/ECM_SCTDW - Movements for Service order (WBS) type and groups them based on material scenario:

 

Make sure that a service call-relevant project type is set as (1) ‘active’, (2) activities can be created for it (field 'GenFSMActivity'), (3) its activities updated in SAP FSM can influence the related WBS element (field 'Act. operation'), (4) finally, which dates would be used for service call/activity dates ('Assign. dat/tim').

 

Learn how selected settings from this transaction can be used for:

 

 

If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.