/PACG/ECM_SCTD_ALV - Service call types definition (ALV)

(S4)PACG 200 SP09

General purpose

This is an ALV version of service call type definition transactions which facilitates mass creation/update and entry comparison.

The transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail is now considered obsolete and shouldn’t be used to maintain order type-specific customizing.

Sending transaction (?)

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/38175368

(S4)PACG 200 SP09 You can navigate to the sending transaction using the button Send to FSM, placed on the toolbar.

Object assignment (?)

Object SERVICECALLTYPE must be added to https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952609 for a given company

Layout

The field Layout is used to apply a layout (display a predefined selection of fields) to the ALV view. It’ll be prefilled with the name of the default layout. FSM Cloud Connector delivers the following ready layouts for this transaction:

Details view

Select an entry and click on the Details button to display all fields for a given entry (in a given layout). The details view is editable.

Enable/disable a checkbox column for all entries

Use the buttons Enable for all/Disable to activate/deactivate an entire checkbox column for all entries at once.

Compare entries

To display differences between entries, select at least 2 entries (max. 5) and click the Compare entries button.

The button remains inactive (greyed out) if no or 1 entry is selected.

A pop-up window informs whether differences were identified:

The initial comparison window displays all customizing fields (within the selected variant):

Click ‘SHOW DIFFERENCES’ to limit the displayed fields only to the ones where differences were identified:

Copy/overwrite service call type configuration

Use the duplication button to copy service call type configuration, e.g. from company 1 into company 2, either by creating a new entry or overwriting an existing one. This functionality allows to easily maintain identical service call type settings across two companies.

The functionality follows the algorithm below: