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The Communication Framework respects communication preferences by not sending notifications in case consent was not given.

Applications that display customer data include communication preferences.

SettingsSettings

General Settings

The General Settings are defined in the “Logistics - General->Logistics Execution->Vehicle Sales and Service->Customer Data Management->Communication Consents Management->Define general settings” IMG node.

Mark the "Consent Mng Act" checkbox to activate consents management.

If you plan to set the data controller on the Division level, you need to specify relevant data controller id (please see next step).

Set the default consent lifespan. It will be used to calculate the end date for consent validity period.

Set the processing purpose that is to be used legacy communication preferences in the OAS application.

Optionally, allow communication if consents were not defined. If enabled, communication is permitted if no consent records are available and the consent model for the stated purpose is opt-out

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Data controllers definition

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The Data Controllers are defined in the “Cross-Application Components->Data Protection->Consent AdministrationLogistics - General->Logistics Execution->Vehicle Sales and Service->Customer Data Management->Define Data Controllers” IMG node.

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