In Vehicle Sales and Service, you can create the following customer types:

Person
You can use this customer type for individuals who purchase goods or services.

Organization
You can use this customer type for organizations that you do business with, for example fleet customers.

You can use the Customer Cockpit for customer-related activities, such as creating a customer and documenting customer visits. You use Activity Management for customer interactions, while Complaints Management allows you to handle customer complaints efficiently.

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