A new concept introduced with the Dispatch Monitor is the Allocation Access Sequence. It allows third party-apps to consume the allocation date from SRS and the Dispatch Monitor in a filtered and pre-sorted way. The access sequence is called from external parties using a central class.
Allocation and reallocation of ‘Day-Based’ Appointments in Dispatch Monitor:
The process below depicts the use of ‘Dispatch Monitor’ for initial allocation of demand arising out of Day based planning to a resource as well as reallocation of a demand to a different resource for optimal workshop setup for a given day.
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Access the ‘Dispatch Monitor’ application
Application settings mentioned below can be considered for usability.
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External Consumer calls Access Sequence with right parameters (e.g. Hierarchy, Resource ID, Date Range for Allocation)
Depending on the calling scenario Access Sequence determines a list of matching open allocations. The allocations to be considered can be either influenced via customizing or via implementing a BAdI.
The list of allocations are pre-sorted by defined and determined Sort Sequence from Customizing and Master Data.
The filter and sorted list of Allocation is returned to the caller for further consumption.
For test purposes the Access Sequence can be tried using transaction /DBME/WD8_ACLLOC_AS.
Scenarios:
For the initial determination of the allocations to be considered two scenarios are supported:
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Calling for a resource
Used e.g. in the Technician App. In this case both customizing for Allocation Determination and Sorting Sequence are considered. These variant returns only open allocations that have a demand connected to a VSS Job/Task.
Calling for a specific Hierarchy
Returns all demands independent from a resource. In this case only customizing and masterdata for sorting sequence will be considered.