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This transaction is an equivalent of https://proaxia-prod-doc.atlassian.net/wiki/pages/resumedraft.action?draftId=37137407 , with addition of:
Default task group code for the notification type
Default task code for the notification type |
Maintain a default customer for service notification-originated service calls. The customer will be used if no partner is found in the service notification header or in the related sales order.
Default customers sent unconditionally
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Customers set as default in one of the following transactions:
can always be sent to SAP FSM to the company assigned in the above transactions, even if their sales area/company code/no object assignment would indicate that they shouldn’t be sent (see transaction /PACG/ECM_EOAS - Object Assignment, as well as /PACG/ECM_SAASG - Sales Area Assignment, /PACG/ECM_CCAS - Company Code assignments and /PACG/ECM_NOAS - No Object Assignment).
In certain scenarios, those generic customers usually do not have contract account and sales area but are still required for every company. Starting from add-on 200 SP04 they’ll be always unconditionally sent (e.g. using the sending transaction /PACG/ECM_CUSTMASTER - Customer, address, contact person).