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This subsection serves as a high-level overview of selected FSM Cloud Connector customizing steps for interface activation, especially on a production system. For more detailed descriptions, navigate to links included in each step.

The so-called full sync is a process of mass transfer of FSM-relevant objects from SAP ECC/S4 to FSM. It’s executed once, after a company is created, the message broker was started with the new company definition and FSM Cloud Connector is already customized to the customer’s needs.

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Learn more about full sync Full sync.

Configuration Step

Customizing transaction

Corresponding sending transaction

Specify which message types are relevant for full sync (field “Fullsync rel.”). Review which objects really need to be fully synced.

/PACG/ECM_CLSASSIG - FSM Connector's Outgoing Messages Configuration

Specify which order statuses are relevant for full sync (field “FullSync”)

/PACG/ECM_SCREQ - System statuses for service call transfer

Full sync should be done with the “Only users” parameter switched on. This prevents the cloud to create EMPLOYEES first. The idocs in the cloud are processed asynchronously and it might happen that EMPLOYEE will be created before ERPUSER. If something like that happens, the reference could be incorrect.

/PACG/ECM_USERG – User – General Settings

Optionally generate reserved materials for already existing components and transfer them to FSM.

/PACG/ECM_SYNC_ARMAT - Sync reserved materials with FSM

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Next chapter: Monitoring