This extension enables users of Onsight Connect to easily initiate an augmented reality (AR) based remote expert session from within the Web and Mobile versions of FSM. Once installed and configured, Onsight Connect is available within Service Calls. A single click launches Onsight Connect and calls the assigned individual(s) who can provide remote guidance to the worker. While in an Onsight session, participants can access IoT data and collaborate via video, audio, images and advanced AR features to quickly resolve issues.
One-click – automatically calls individuals assigned to Service Call
Integrates FSM with the market-leading remote expert assistance solution
Sends and stores FSM Service Call metadata within content captured in Onsight
Easy collaboration via audio, video, images, text and telestration
Superior performance in extreme low bandwidth environments
Strong security and privacy controls
On-screen visualization of an asset’s live and historical IoT data
Automatic object recognition and optical character recognition support
Bridge language barriers with live audio translation between participants