There are 2 different approaches to provide access to the ERP technical user for FSM as per business needs.
Provide SAP_ALL access
No other authorization necessary if SAP_ALL is provided. Also, as the user is used only for FSM process, providing SAP_ALL is ideal considering it is a background process, and no one manually uses it.
Business authorization and Web service access
If the customer decides not to provide SAP_ALL, then the user must be given below accesses.
Business authorization for this user varies based on customer needs and their ERP process for SAP CS module. Basically, the customer must conclude, which business processes/transactions the technical user must be authorized.
The authorization for E4C specific webservices should be provided, the highlighted objects in E4C webservice must be given authorization.
Authorization object for webservice: S_SERVICE
Hashkey (SRV_NAME) | Type (SRV_TYPE) | External Service name |
569DB6EFB96E9BFA0E70FFC925A098 | HS | /PACG/ECM_WS//PACG/ECM_S_WSIDOCCONF |
6E4B06B8096C3C00FF7B88EF7237CB | HS | /PACG/ECM_WS//PACG/ECM_S_WSIDOCRESEND |
C323DDB6C106A74EFAE6B9CB8E556A | HS | /PACG/ECM_WS//PACG/ECM_S_WSIDOCFULLSYNC |
E427AB8C3CBEF676501E504BBEE75F | HS | /PACG/ECM_WS//PACG/ECM_S_WSINPUT |