This customizing is used for assigning the activity type if there is a break reported by the technician during their work. It is useful for high value labor as the break cost should be calculated in such a case.
Plant | Order header plant used to help determine the relevant customizing entry |
|---|---|
Country | Order’s partner role’s address' country used to help determine the relevant customizing entry. The Partner Role used depends on setting Activity Address in /PACG/ECM_SCTD – Service Call types definition: Overview and Detail. If set to “Service Order Address Determination”, the partner role is determined from /PACG/ECM_SOAD – Service Order Address Determination, from an entry with the highest priority (ascending order used here) for the relevant order type:  If any other option is set, the country is determined from partner function ship-to. |
BreakSeq | Use this field for sorting entries by priority. It will sort in ascending order to determine which entry should be used to get the activity type. |